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Error occurs when loading POF file . Error occurs always at 4%.
When loading SOF file - everything ok.
messages:
Info (209061): Ended Programmer operation at Wed Jun 19 14:38:29 2024
Info (209060): Started Programmer operation at Wed Jun 19 14:51:11 2024
Info (209017): Device 1 contains JTAG ID code 0x031810DD
Info (209060): Started Programmer operation at Wed Jun 19 14:51:12 2024
Info (209016): Configuring device index 1
Info (209017): Device 1 contains JTAG ID code 0x031810DD
Info (209007): Configuration succeeded -- 1 device(s) configured
Info (209011): Successfully performed operation(s)
Info (209061): Ended Programmer operation at Wed Jun 19 14:51:13 2024
Info (209024): Programming device 1
Error (209012): Operation failed
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We sincerely apologize for the inconvenience caused by the delay in addressing your Forum queries. Due to an unexpected back-end issue in our system, your Forum cases, along with others, did not get through as intended. As a result, we have a backlog of cases that we are currently working through one by one.
Please be assured that we are doing everything we can to resolve this issue as quickly as possible. However, this process will take some time, and we kindly ask for your patience and understanding during this period. The cases will be attended by AE shortly.
We appreciate your patience and understanding, and we are committed to providing you with the best support possible.
Thank you for your understanding.
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Hi,
If you are still having the issue, you may try to follow the suggestions from below case:
Regards,
Aiman
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We do not receive any response from you to the previous answer that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you

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