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ghz problem

officepcuser
Beginner
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help! my laptop's ghz changed! before, I checked this in the settings and I saw my ghz was 2.16 ghz to 2.58 ghz but yesterday when I checked again my ghz changed! and it changed to 2.16 ghz to 2.17, previously 2.16 to 2

help! my laptop ghz changed! before, i checked this in the setting and i saw my ghz was 2.16 to 2.58 but yesterday, when i checked again my ghz changed and it changed to 2.16 to 2.17 TwT

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Mike_Intel
Moderator
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Hello officepcuser,


Thank you for posting in Intel community Forum.


For us to further check this issue, please provide the following details:


  1. Where can you see that the seed of the processor changed? Can you send us some screenshot or video?
  2. Please help generate SSU logs of your system. Kindly download the utility here:


https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html


If you have questions, please let us know. Thank you.


Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
302 Views

Hello officepcuser,

 

I hope this message finds you well. 


Were you able to check the previous post?


Please let us know if you still need assistance.

 

Best regards,

Michael L.

Intel Customer Support Technician


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Mike_Intel
Moderator
216 Views

Hello officepcuser,

 

I hope you are having a good day.


I am sending another follow up on the information that I requested. 

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 


Thank you and have a great day. 

 

Best regards,

Michael L.

Intel Customer Support Technician


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