Hello All,
thank you in advance for your kind helping,
i have a laptop with intel core i7 8565U processor, ive installed the latest intel UHD graphics 620 driver from intel drivers download center which is Intel® Graphics Driver 31.0.101.2141 for 7th-10th Gen Intel® Core™ Processor Graphics version "31.0.101.2141".
when i check DisplayInfo file which included in C:\ProgramData\Intel\GCC i found the following log errors :
1- 2026-05-14 21:18:19 |Error| InitializeControlLibraryHandle. Failed with error code: 0x40000026. ErrorMessage: Failed to initialize Control Library
2026-05-14 21:18:19 |Error| Initialize. ctlInit failed
2026-05-14 21:18:19 |Error| GetAdapters. IGCL not initialized
2026-05-14 21:18:19 |Error| GetLaceSupportingAdapter. Unable to get graphics adapters
2026-05-14 21:18:19 |Info| Exiting process.
even after uninstalling the driver and re-inasall it again the problem still exists, could anyone help fixing that issue please?
