intel UHD Graphics 620 Failed to initialize Control Library

[Bassam79]

Hello All,

thank you in advance for your kind helping,

i have a laptop with intel core i7 8565U processor, ive installed the latest intel UHD graphics 620 driver from intel drivers download center which is Intel® Graphics Driver 31.0.101.2141 for 7th-10th Gen Intel® Core™ Processor Graphics version "31.0.101.2141".

when i check DisplayInfo file which included in C:\ProgramData\Intel\GCC i found the following log errors : 

1- 2026-05-14 21:18:19 |Error| InitializeControlLibraryHandle. Failed with error code: 0x40000026. ErrorMessage: Failed to initialize Control Library
2026-05-14 21:18:19 |Error| Initialize. ctlInit failed
2026-05-14 21:18:19 |Error| GetAdapters. IGCL not initialized
2026-05-14 21:18:19 |Error| GetLaceSupportingAdapter. Unable to get graphics adapters
2026-05-14 21:18:19 |Info| Exiting process.

even after uninstalling the driver and re-inasall it again the problem still exists, could anyone help fixing that issue please? 

[Bassam79]

Hello again everyone, 

i'm wondering if there is any update regarding the issue i mentioned above?

thanks in advance 

Bassam

[Bassam79]

Hello again, 

it's been almost a month and half since I've posted my problem with my intel UHD graphics 620 (Intel core i7 8565U processor), and until now i didn't get any response from anyone. is there anyone really reads and provides support in here??