Ghost of tsushima graphical bug

[Dragotheborn]

I'm playing ghost of tsushima and this weird graphical bug is happening, My computer is suppose to be able to run it since my specs are:

GPU: Intel arc B580

Drivers: 32.0.101.8136 for Intel® Arc™ B-Series Graphics

CPU: Ryzen 5 8400 f

I have tried previous driver versions like the driver version released in may of this year but to no avail.

This happens to any hair and cloth physics in the game, it completely bugs out.

Any help at all would be much appreciated .

[VonM_Intel]

Hi Dragotheborn,

Thanks for reaching out to the Community and for sharing your system details. You’ve already done an awesome job testing different driver versions, which really helps narrow things down. From what you’ve described, the issue with the hair and cloth physics sounds like it could be tied to a rendering or shader compatibility issue with the current Intel Arc driver. Let’s take a closer look so we can figure out what’s going on and get this sorted out for you. When you have a moment, could you please share the following details:

1. Are you running the game through Steam or Epic Games, and have you tried verifying the integrity of the game files?

2. Which graphics API is the game using, DirectX 12 or Vulkan (if selectable in settings)?

3. What are your in-game graphics settings, especially for Hair, Physics, and Anti-Aliasing?

4. Does the issue occur immediately upon launch, or only after playing for a while (e.g., in certain cutscenes or environments)?

5. Have you noticed any performance drops, flickering, or artifacting in other games using the same driver?

6. Has the game or system been working before?
7. Were there any recent hardware or software changes made before the issue occurred?

Additionally, I'd like to delve deeper and verify specifics like the Windows OS, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue. Once we have this info, I can possibly replicate the behavior on my end and check whether it’s driver-related or game-specific.

Have a nice day!

Best regards,

Von M.
Intel Customer Support Technician

[VonM_Intel]

Hello Dragotheborn,

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

[KentRusselP_Intel]

Hi Dragotheborn,

Hope you're doing well! Since we haven’t heard back from you, I’ll go ahead and close this inquiry for now. If you still need help or have any other questions, feel free to submit a new request anytime. Just a heads-up—once this thread is closed, it won’t be monitored anymore.

Best regards,

Kent Russel P.

Intel Customer Support Technician