HP 290 G1 MT Business PC

[UltimateGamingPower]

Hello intel Community

I have a Hewlett Packard 290 G1 MT Business PC Desktop that has - 

CPU: intel Core i5-6500 3.4Ghz

RAM: DDR4 2.13Ghz 4 GB HP Memory.

Graphics: intel HD Graphics 230 2GB Video Memory

Hard Drive: Kingston 220GB Solid State Hard Drive

Operating System: Microsoft Windows 10.0.19044.1862 Professional

i use it to Play Grand Theft Auto on Normal Graphics. not too Low or High but Normal and i am getting Constant Game Freezing because i am running Kaspersky Internet Security with Steam.

My FPS is Always Below 20 What can i do to Get 30 FPS constant? and Stop Game Freezing for 5 seconds every 30 seconds!

Please Advise on what to do.

Thanks

UltimateGamingPower007

[AlHill]

Your problem could be caused by several issues.

You can find the latest graphics driver here:

https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html

I would take the time to re-apply the thermal paste, clean the heatsink and fans, and insure proper ventilation.

I would also uninstall kaspersky and use Windows Defender.  You should do this just as a test.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[UltimateGamingPower]

Apologies my Graphics Card is Intel HD Graphics 530 2GB VRam.

[DeividA_Intel]

Hello UltimateGamingPower,  

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your   

In order to better assist you, please provide the following: 

1. Is this issue recent? If so, when did it start?

2. What is the exact version of the game that you are playing? (GTA 5, GTA: San Andreas)

3. Does this issue happen with Intel and Hp drivers?

Regards,  

Deivid A.  

Intel Customer Support Technician 

[DeividA_Intel]

Hello UltimateGamingPower,  

After checking your thread, I would like to know if you need further assistance. 

If so, please let me know. 

Regards,  

Deivid A.  

Intel Customer Support Technician  

[DeividA_Intel]

Hello UltimateGamingPower,  

I was checking your thread and see that we have not heard back from you.  

I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread.  I recommend you to check with the computer manufacturer for drivers and for instructions as well.

Regards,  

Deivid A.  

Intel Customer Support Technician