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When I found out that I updated to the latest version of the driver, XP11 also couldn't enter, and as in the previous case, the screen flashed back to black when I was about to enter the game,I think these drivers are a bit problematic
When I was using an older version of the driver, I was still able to get into XP11
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Hello CMMMd,
Thank you for posting in Intel community Forum.
For us to further check this, please help provide the following details:
- What is the complete model of the processor?
- Are you having issues with other game?
- Are you using a desktop or a laptop?
- Please provide the complete model of the laptop or system?
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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11th Gen Intel I5-1155G7
Just cannot play XPlane I think other game is no problem
Laptap win11
please
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Hello CMMMd,
Experiencing issues with Xplane12 crashing during loading, which may be related to the beta version of the graphics driver update. Since you mentioned that reverting to an older driver version allowed you to access XP11 without issues, it's possible that the latest driver version could be causing compatibility problems. Have you tried rolling back to the previous graphics driver version that worked well with XP11? This will help is isolating the issue if there were any compatibility issues with the recent driver version.
If the issue persists or you need further assistance, feel free to reach out.
Best regards,
Von M.
Intel Customer Support Technician
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thank for your answer
then I updated back to 30.0.9864 driver version XP11 can play, I see https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html driver I updated this also to play XP11 too, XP12 latest version, I haven't tried I've uninstalled it and I'm wondering what's causing it, is there any difference between the version of this driver and the 101.5762 version that the system is suggesting I update?
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Hello CMMMd,
I hope this message finds you well.
Were you able to check the previous post?
Please let us know if you still need assistance.
Best regards,
Michael L.
Intel Customer Support Technician
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thank for your answer
I updated back to 30.0.9864 driver version XP11 can play, I see https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html driver I updated this also to play XP11 too, XP12 latest version, I haven't tried I've uninstalled it and I'm wondering what's causing it, is there any difference between the version of this driver and the 101.5762 version that the system is suggesting I update?
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Hello CMMMd,
Thank you for the update.
Let me check, can you now play xplane12?
Regarding your question on the driver, there is a release notes on the right side of the page of every Intel driver for you to check the fixes for each release.
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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Thank you for replying to me so quickly, when my current version is updated to 101.5762, XP12 can be played, thank you for your productivity, and have a nice day.
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Hello CMMMd,
Thank you for the update.
Since you can now play the game, let me check if we can close this thread now or do you still have clarifications.
If you have questions, please let us know. Thank you.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello CMMMd,
I hope this message finds you well.
Were you able to check the previous post?
Please let us know if you still need assistance.
Best regards,
Michael L.
Intel Customer Support Technician
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Hello CMMMd,
I hope you are having a good day.
I am sending another follow up on the information that I requested.
Since we have not heard back from you, I need to close this inquiry.
If you need further assistance, please post a new question as this thread will no longer be monitored.
Thank you and have a great day.
Best regards,
Michael L.
Intel Customer Support Technician
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