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Metin2 Stopped Working With the Latest Drivers

eneseren
Beginner
1,519 Views

Hi Guys!

 

So basically Metin2 has stopped working with the latest drivers 101.4826 and 101.4824

Game works normally with 101.4676

Game gives me a graphics driver error every time I try to play and I couldn't work out anything at all. This error used to occur back when integrated laptop graphics in our systems does not have 800x600 resolution.

 

eneseren_0-1696364768238.png

 

System Specs:

 

OS: Windows 11 Professional x64

CPU: Intel Core i9-10850K

GPU: Intel ARC a770

RAM: XPG SPECTRIX D50 2x16 (3600)

MOBO: MSI MAG Z490 TOMAHAWK - BIOS - 7C80v1D

SSD: TEAMGROUP MP34 1TB 

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7 Replies
Andres_Intel
Employee
1,466 Views

Hello eneseren,

  

 

Thank you for posting on the Intel communities. As a gamer I understand is very frustrating when a game crashes, I will be happy to help you.  

 

To understand the issue in a better way, please answer the following questions: 


 

  

Regards,

Andres P. 

Intel Customer Support Technician 


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eneseren
Beginner
1,462 Views

Hello Andres, 

 

The game normally has config.exe where you set up in-game settings, however when I use the drivers listed previously I can't even open config.exe to change anything.

 

I will be able to provide my config screenshot as I'm using the 101.4676 now.

 

Game Config:

eneseren_0-1696515934027.png

 

My SSU File is attached.

 

Best regards,

Enes

 

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Andres_Intel
Employee
1,447 Views

Hello eneseren, 

 

 

Thank you for your response and for sharing the Intel® SSU. 

  

I see you mentioned Metin2 has stopped working with the drivers 101.4826 and 101.4824. This week we released a new graphics driver, please clean install it to version 31.0.101.4885 with Display Driver Uninstaller (DDU). For guidance, How to Use the Display Driver Uninstaller (DDU) to Uninstall an Intel® Graphics Driver.


Let me know if the behavior changes.



Regards,  

 

Andres P. 

Intel Customer Support Technician 


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eneseren
Beginner
1,427 Views

Hello Andres,

 

My problem still continues with the 101.4885 and now I can't even run the game. It was a black screen before this. Now opening game exe only pops up the same error again.

 

Regards,

Enes

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Andres_Intel
Employee
1,402 Views

Hello eneseren, 

 

 

Thank you for your answer and for completing the steps.


I will start with an investigation to provide you with the next steps, and as soon I have further details I will let you know.

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician



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Andres_Intel
Employee
1,271 Views

Hello eneseren, 

 

 

Thank you for your time.


We still working on the investigation, and now we will start to replicate your issue, as soon I have the results I will let you know.

 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


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eneseren
Beginner
883 Views

Hey Andres,

 

I'm writing to check if there is any updates on the topic since it has been some time and more than one update.

 

Sincerely,

 

Enes

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