Gaming on Intel® Processors with Intel® Graphics
Ask questions and get answers, tips/tweaks, and techniques from product and technology experts

New processor problem

DarkHeart
Beginner
877 Views

 

There are small scratches on my newly bought processor as seen in the photo, will it deteriorate in the future and will it be covered by Intel warranty? I bought the product brand new a few days ago.Thanks

0 Kudos
1 Reply
DeividA_Intel
Employee
849 Views

Hello DarkHeart,  


  

Thank you for posting on the Intel® communities. I understand that you have some inquiries about your processor.



I have checked your pictures and I do not see any damage in the processor just to the box. However, if you do not feel comfortable or the processor is having a bad performance I recommend you to check with the place of purchase since they cover the warranty for the first 30 days.


If the CPU is not working and the place of purchase is not helping, you can get in contact directly with us for further help.


  

Regards,  

Deivid A.  

Intel Customer Support Technician  


0 Kudos
Reply