Lags While gaming

[Brine]

As you askes, I attached The file

[RobbieR_Intel]

Hello Brine,

Thank you for reaching out to our communities. Upon checking, you had an initial case open with your Intel Iris Xe Graphics.

With that being said, I will now review the SSU Log that you've provided to me. Please allow me time as I further look into this.

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Brine,

Thank you for patiently waiting. Upon further review of the SSU Log you have provided, I have noticed that you are currently using an outdated Intel Iris Xe Graphics driver.

I highly advise for you to update your graphics driver with our latest available driver, 32.0.101.6734. Kindly do a ⁠Clean Installation to ensure that there are no tracebacks of previous drivers installed on your system.

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Brine,

I just wanted to follow up and see if you’ve had a chance to look over the information I shared earlier. If there’s anything unclear or if you need help going through the next steps, just let me know—I’m here to help however I can. Looking forward to your response so we can get this sorted out for you.

I look forward to your reply.

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Brine,

Upon further review, kindly refer to your Original Equipment Manufacturer for further support. Please be advised that the games that you are referring to requires discrete graphics card. With that being said, I will now close this thread. Please post a new question to start a new thread.

Best Regards,

Robbie R.

Intel Customer Support Technician