Real Flight

[edl]

Cannot play Real flight 9.5 apparently missing the DirectX will there be a fix in the future or is there a way around it, thanks for the help I have intel i7 12gen with iris x graphics

[edl]

My laptop is only about a month old but I did a reset with a fresh install of windows 11, I downloaded steam in a new folder, I was able to open the game but the menu is shaded grey I cannot chose any options to start the game, I included two photos hope you can open them, also a photo of an error. 

[DeividA_Intel]

Hello edl, 

Thanks for the information and the pictures. Before we continue I just would like to confirm if you have any specific steps to replicate the issue or if the issue appears as soon as you open the game.

If there are any steps, please provide us with the instructions.

Regards,  

Deivid A.  

Intel Customer Support Technician  

[edl]

I occurs opening the game the standard way, double click on the real flight icon and the game begins to open, no other options.

[Steven_Intel]

Thank you for your response.

I will work on this. As soon as I have an update, I will let you know.

Best regards,

Steven G.
Intel Customer Support Technician.

[Randee]

Hello I have been following this thread with interest because I have the Real Flight Evo and have the same issues outline here. Is there any progress on a fix for this issue?

[edl]

Here is the latest reply I received 

Hello Ed,

I would like to confirm Intel was able to reproduce this issue internally and a bug report has been filed with our driver development team (Bug ID# 22016131038).
While I cannot promise any particular outcome since this issue depends on collaboration between Intel and Microsoft, rest assured we will do everything possible from our side to drive this issue.

I would like to close case# 05616738 since it has served its purpose (i.e. reporting bug to driver dev team) and will prevent duplication of efforts. You can always contact us back and reference either case 05616738 or bug report 22016131038. Let me know if this approach is ok with you.
 

Best regards,

Ronald M.

Intel Customer Support

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Our records indicate you contacted us about the following:

Date: 10/4/2022

From: Ed Listander

Subject: Real Flight

Inquiry: Author: edl
Subject: Real Flight
Date Posted: October 4, 2022

Cannot play Real flight 9.5 apparently missing the DirectX will there be
a fix in the future or is there a way around it, thanks for the help I
have intel i7 12gen with iris x graphics

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