When the B580 is running under Vulkan

[lhmxing]

When using the B580 graphics card on Windows 11 25H2, games running under the Vulkan graphics API are forced into fullscreen mode instead of borderless windowed mode. During this time, the color gamut and brightness of the entire system are forcibly restricted. Even after closing the game, the color gamut and brightness restrictions do not revert (though this should be an issue on Microsoft’s side). Nevertheless, I still hope to see improved support for Vulkan as soon as possible, especially regarding borderless window functionality.

[lhmxing]

The games I tested are Arknights: Endfield and No Man's Sky.No Man's Sky

 

[Mike_Intel]

Hello lhmxing,

Thank you for posting in Intel community Forum.

For me to better understand and diagnose the issue further, let me ask you to provide detailed responses to the following questions. This information will help me isolate the problem and determine the most appropriate course of action moving forward.

1. Was it working fine before?
2. If yes, what was the last change made in the system before the issue started?
3. What are the troubleshooting steps that you tried before?
4. We can only support 1 issue and/or 1 game per thread. Kindly tell me which game would you like us to focus on for this thread?
5. For me to review the hardware and the driver installed, please help generate the SSU logs of your system. Kindly refer to the link below for the steps:

How to get the Intel® System Support Utility Logs on Windows*

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello lhmxing,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[lhmxing]

I apologize for not replying to you in a timely manner, as I have been busy with other matters recently. Regarding your question, my response is as follows:

First, this issue only occurred after I installed this new graphics card in my computer; there were no such problems when I was using my previous AMD graphics card.Second, I tried launching the game in DirectX 11 mode, and it worked fine—borderless window mode started normally.Third, I believe this may be a common issue when using Vulkan as the graphics API. If I can only report this for one game, I would choose Arknights: Endfield.Lastly, I have attached my SSU log for your reference.I have also recorded a video for your reference and comparison, but unfortunately it is too large to be uploaded.

[Mike_Intel]

Hello lhmxing,

Thank you for the update.

Kindly try to perform driver update using DDU and update me on this thread if there will be changes using the latest driver.

Kindly refer to the link below for the steps and the direct link of the latest driver.

How to Use the Display Driver Uninstaller (DDU) to Uninstall a...

Intel® Arc™ Graphics - Windows*

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello lhmxing,

I hope this message finds you well. 

I am just making a follow up if you tried the recommendations from my last post.

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[Mike_Intel]

Hello lhmxing,

I hope you are having a good day.

I am sending another follow up to check if you already tried my last recommendation.  

Since we have not heard back from you, I need to close this inquiry. 

If you need further assistance, please post a new question as this thread will no longer be monitored. 

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician

[lhmxing]

Hello. I have tested Arknights: Endfield with the latest driver today, and the issue seems to have been fixed.

Have a great day.