İntel İris Xe Graphics Ekran Kartının Yeni Sürümü Ne Zaman Gelecek

[emrahylz1907]

İntel İris Xe Graphics Ekran Kartının Yeni Sürümü Ne Zaman Gelecek Oynadığım Oyun Kasıyor Pro Evolution Soccer 2017 Oyunu

[RandyT_Intel]

Hello emrahylz1907,

Lütfen sizi yalnızca İngilizce olarak destekleyebileceğimi ve bu yanıtı çevirmek için bir web çeviri aracı kullandığımı unutmayın, bu nedenle bazı yanlış çeviriler olabilir.

Thank you for reaching out to us regarding the issue you’re experiencing with your graphics and game performance. To better assist you, I need to gather some additional information. Could you please answer the following questions? 

1. Has this issue occurred before? 
2. Can you please run the System Support Utility (SSU) and share the logs with me? 
3. How did you perform the last update? Did you use a device manager-clean installation or Display Driver Uninstaller (DDU) before updating to the latest graphics driver? 
4. May I know the origin of the game (e.g., Steam, Epic Games, etc.)? 
5. Have you updated the game version or any related applications recently? 
6. What troubleshooting steps have you tried so far to fix the issue? 
7. Have you tried updating graphics driver version to its latest version? 
8. Could you provide screenshots or recordings of the issue so I can clearly see what’s happening? 

Providing this information will help me diagnose the system more accurately and check for available solutions. Thank you for your cooperation, and I look forward to your response. 

Best regards, 

Randy T. 

Intel Customer Support Technician 

[ERTAN28]

Graphics 

DDU Kullanmadım

oyun steamdan yükü

1. Son zamanlarda oyun sürümünü veya ilgili uygulamaları güncellediniz mi?  evet
2. Grafik sürücünüzün sürümünü en son sürüme güncellemeyi denediniz mi? son sürüm yüklü zaten
3. sorun arada bir oluyor

[emrahylz1907]

intel graphics 

DDU Kullanmadım

oyun steamdan yükü

1. Son zamanlarda oyun sürümünü veya ilgili uygulamaları güncellediniz mi?  evet
2. Grafik sürücünüzün sürümünü en son sürüme güncellemeyi denediniz mi? son sürüm yüklü zaten
3. sorun arada bir oluyor

[RandyT_Intel]

Hello emrahylz1907,

I recommend trying the following troubleshooting step to address the issues you've been experiencing: 

Clean Installation of Intel® Graphics Drivers in Windows*

How to Use the Display Driver Uninstaller (DDU) to Uninstall an...

In addition, can you please run the System Support Utility (SSU) and share the logs with me? 

Please let me know the results after you've had a chance to try this

Best regards, 

Randy T. 

Intel Customer Support Technician 

[RandyT_Intel]

Hello emrahylz1907,

I wanted to follow up regarding the information we shared with you recently. Have you had a chance to review them? Your feedback is invaluable in helping us determine the next best course of action. 

Please let me know if you have any thoughts or if there's anything else you need from us. 

Looking forward to your response! 

Best regards, 

Randy T. 

Intel Customer Support Technician 

[NormanS_Intel]

Hello emrahylz1907, 

Could you please confirm if you have reviewed the information we posted?

However, if you're looking for the latest graphics driver, you can install and download version 32.0.101.6325_101.6253.

Best regards,

Norman S.

Intel Customer Support Engineer

[RandyT_Intel]

Hello emrahylz1907,

Since I have not received any response from you, I will proceed with closing this ticket. Please note that this case will no longer be monitored. 

If you have any new questions or inquiries, kindly submit another ticket, and we will be happy to assist you. 

Best regards, 

Randy T. 

Intel Customer Support Technician