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Link Copied
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Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Then ATTACH the text file (using the paperclip under the toolbar).
Doc
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Hello NKoch
Thank you for posting on the Intel® communities.
Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool embedded in this Intel Community.
Regarding the behavior with this game, please allow us to look into it and check the information provided. Once we have more details available, we will be updating this thread.
Best regards,
Andrew G.
Intel Customer Support Technician
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Hello NKoch
Thank you for your patience in this matter.
We would like to inform you that this issue is being investigated with bug ID 18010355870 and this has been reported in another community thread. For more details and updates regarding the bug ID status please refer to this community thread.
Also, we would like to know if you are ok with us closing your thread to avoid duplication of efforts because Intel® is already aware of the issue and working on it? Please kindly let us know.
Best regards,
Andrew G.
Intel Customer Support Technician
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Hello NKoch
We are checking this thread and we would like to know if you were able to check our previous post. If you have additional inquiries, please let us know.
Best regards,
Andrew G.
Intel Customer Support Technician
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Hello NKoch
We have not heard back from you so we will proceed to close this thread. If you have additional inquiries please open a new thread. Also, we recommend keeping checking this community thread for more details and updates regarding the bug ID status.
Best regards,
Andrew G.
Intel Customer Support Technician
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