Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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我有一个电脑蓝屏代码VIDEO_TDR_FAILYR,失败的操作是igdkmdn64.sys

小小小酷哥
Beginner
1,259 Views
我有一个电脑蓝屏代码VIDEO_TDR_FAILYR,失败的操作是igdkmdn64.sys
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Jocelyn_Intel
Employee
1,240 Views

Hello, @小小小酷哥  

 

Thank you for posting on the Intel® communities. I will do my best to assist you here. 

 

Please be informed that Intel Communities support is only provided in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation.  


Can you please provide your graphics card or processor model? 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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小小小酷哥
Beginner
1,177 Views
我有一个rtx3050laptop显卡,还有第11代Intel i5处理器
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Jocelyn_Intel
Employee
1,160 Views

Hello, @小小小酷哥  

 

Thank you for your reply. 


Please be informed that I can only support you in English. I have used a web translation tool to translate this response hence, there may be some inaccurate translation. 

 

If your system is using the NVIDIA RTX 3050 graphics card and not the integrated Intel graphics, you need to contact your System Manufacturer for further assistance.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
1,092 Views

Hello, @小小小酷哥   

 

I hope you are doing great. 

 

As we have not heard back from you, we will proceed to close this thread now. 

 

If you need any further assistance with other matters, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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