Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
19876 Discussions

20H2업데이트후 부팅시 화면백화현상

b7674
Beginner
‎12-23-2020 10:41 PM
660 Views

20201218_151125-S.jpg20201218_153142-S.jpg20201218_160127-S.jpg

노트북 N3350  CPU사용

그래픽드라이버가 윈도우20H2업데이트이후

INTEL(R) HD Graphics 22.20.16.4771->INTEL(R) HD Graphics500 27.20.100.9077로 바뀐후

간헐적 노트북 전원켤때 가장위 화면처럼 흰색화면에 줄생김 현상이 발생합니다.

전원끈후 다시 켜면 정상화면 출력되나 간헐적으로 증상나오네요.

그래픽드라이버를 INTEL(R) HD Graphics 22.20.16.4771로 재설치하면 정상 사용가능하나

윈도우 자동업데이트되어 INTEL(R) HD Graphics500 27.20.100.9077로 바뀌면 동일현상이 반복됩니다.

해결방법 없을까요?

Labels (1)
Labels:
0 Kudos

Link Copied

0 Replies
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.