Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22657 Discussions

30Hz ultra hd monitor (3440 x 1440) refresh rate with intel graphics 4000

OZagr
Beginner
3,436 Views

Get the samsung S34E790C monitor with standard resolution and refresh rate 3440 x 1440, 50 Hz.

And can't increase the refresh rate more than 30 Hz.

Have the Intel HD Graphics 4000 (3rd gen), with the last driver version.

Any ideas how to increase this rate to the needed 50 Hz? Does my hardware (or driver) support this issue?

Additional information:

Intel(R) HD Graphics 4000

Report Date: Sunday, November 8, 2015

Report Time [hh:mm:ss]: 6:57:34 PM

Driver Version: 10.18.10.4276

Operating System: Windows* 10 Pro Insider Preview (10.0.10240)

Default Language: Russian (Russia)

Installed DirectX* Version: 12.0

Supported DirectX* Version: 11.0

Shader Version: 5.0

OpenGL* Version: 4.0

OpenCL* Version: 1.2

Physical Memory: 6029 MB

Processor: Intel(R) Core(TM) i7-3517U CPU @ 1.90GHz

Processor Speed: 2395 MHz

Vendor ID: 8086

Device ID: 0166

Device Revision: 09

* Processor Graphics Information *

Processor Graphics in Use: Intel(R) HD Graphics 4000

Video BIOS: 0.0

Current Resolution: 1366 x 768

* Devices connected to the Graphics Accelerator *

Active Displays: 2

* Built-in Display *

Display Type: Digital

Serial Number: LGD033f

DDC2 Protocol: Supported

Gamma: 2,2

Connector Type: LVDS

Device Type: Built-in Display

Maximum Image Size

Horizontal Size: 12,2 inches

Vertical Size: 6,69 inches

Supported Modes

1366 x 768 (60p Гц)

Power Management Support

Standby Mode: Supported

Suspend Mode: Supported

Active Off Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 30 E4 3F 03 00 00 00 00

00 15 01 03 80 1F 11 78 EA D1 05 95 58 57 8F 29

20 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 12 1B 56 68 50 00 12 30 20 20

35 00 36 AE 10 00 00 19 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 FE 00 4C

47 20 44 69 73 70 6C 61 79 0A 20 20 00 00 00 FE

00 4C 50 31 34 30 57 48 32 2D 54 4C 45 32 00 CB

* Digital Television *

Display Type: Digital

Serial Number: SAM0bfe

DDC2 Protocol: Supported

Gamma: 2,2

Connector Type: HDMI

Device Type: Digital Television

Maximum Image Size

Horizontal Size: 31,5 inches

Vertical Size: 12,99 inches

Supported Modes

640 x 480 (60p Гц)

640 x 480 (67p Гц)

640 x 480 (72p Гц)

640 x 480 (75p Гц)

720 x 400 (70p Гц)

720 x 480 (60p Гц)

720 x 576 (50p Гц)

800 x 600 (56p Гц)

800 x 600 (60p Гц)

800 x 600 (72p Гц)

800 x 600 (75p Гц)

832 x 624 (75p Гц)

1024 x 768 (60p Гц)

1024 x 768 (70p Гц)

1024 x 768 (75p Гц)

1152 x 870 (75p Гц)

1152 x 864 (75p Гц)

1280 x 800 (60p Гц)

1280 x 720 (60p Гц)

1280 x 1024 (60p Гц)

1280 x 720 (50p Гц)

1280 x 1024 (75p Гц)

1440 x 900 (60p Гц)

1600 x 900 (60p Гц)

1680 x 1050 (60p Гц)

1920 x 1080 (30p Гц)

1920 x 1080 (60p Гц)

1920 x 1080 (50p Гц)

1920 x 1080 (24p Гц)

2560 x 1440 (60p Гц)

2560 x 1080 (60p Гц)

3440 x 1440 (30p Гц)

3440 x 1440 (50p Гц)

Power Management Support

Active Off Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 4C 2D FE 0B 38 52 4C 30

27 18 01 03 80 50 21 78 2A 52 95 A5 56 54 9D 25

0E 50 54 BF EF 80 71 4F 81 00 81 C0 81 80 95 00

A9 C0 B3 00 01 01 9D 67 70 A0 D0 A0 22 50 30 20

3A 00 1D 4D 31 00 00 1A 00 00 00 FD 00 18 4B 1E

5A 1E 00 0A 20 20 20 20 20 20 00 00 00 FC 00 53

45 37 39 30 43 0A 20 20 20 20 20 20 00 00 00 FF

00 48 54 48 46 43 30 30 31 36 32 0A 20 20 01 B4

02 03 1D F1 48 90 04 1F 13 03 12 20 22 23 09 07

07 83 01 00 00 67 03 0C 00 10 00 80 3C 9F 3D 70

A0 D0 A0 15 50 30 20 3A 00 1D 4D 31 00 00 1A 7E

48 00 E0 A0 38 1F 40 40 40 3A 00 1D 4D 31 00 00

18 02 3A 80 18 71 38 2D 40 58 2C 45 00 1D 4D 31

00 00 1E 56 5E 00 A0 A0 A0 29 50 30 20 35 00 1D

4D 31 00 00 1A 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 8B

* Other names and brands are the property of their respective owners.

0 Kudos
2 Replies
OZagr
Beginner
2,520 Views

Any propositions?

0 Kudos
Allan_J_Intel1
Employee
2,520 Views

Have you loaded any monitor INF file?

 

By loading INF, it will interact with the Vbios and monitor's EDID. Please bear in mind that your computer manufacturer may impose some restrictions according to their market target or company needs.

After loading monitor drivers, make sure you test different video cables and check graphics control panel for higher refresh rates.

Allan.

0 Kudos
Reply