Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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31.00.101.3729 install errors.

Duxy
Novice
969 Views

So this driver version throws an error when finishing install.

I did a DDU cleanup of intel and reinstalled the latest 3729.

Same error gets thrown, although it did install correctly on the second try after cleaning with DDU.

 

intel3729.jpg

So i guess there is still work to be done, how hard can it be ??

 

Greetings.

 

losing my faith in intel here. First the 11700K died after 8 months of stock clocks usage and now this constant igpu problems of driver installs throwing errors , clockspeeds being stuck at max....

This doesn't look like Intel at all to me. Almost feels as if i bought an AMD they slapped an intel sticker on. Really...

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Alberto_R_Intel
Employee
945 Views

Duxy, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this scenario, we just wanted to confirm a few details about your system:

What is the model of the Intel® processor?

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is there any graphics problem or a particular reason why you needed to update the driver?

Did you make any recent hardware/software changes, besides updating the driver, that might cause this issue?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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Alberto_R_Intel
Employee
888 Views

Hello Duxy, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
861 Views

Hello Duxy, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

 

Regards,

Albert R.

 

Intel Customer Support Technician

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