4th generation Intel HD chipset driver won't install because "minimum system requirements aren't met"

[LPulk]

Hello!

My initial problem is actually AMD related, but it has lead to me a situation where I need to install the latest Intel Graphics chipset driver to try and fix the initial problem.

My initial problem is that AMD driver stops working and reboots itself every now and again (at least once a day). After doing some digging it seems that there is some kind of driver software interference with the never driver of AMD's and the older Intel Chipset drivers. I have updated, removed, re-updated the amd driver multiple times to no avail.

So I try to install the newest Intel Chipset driver. Except that the install says that my system does not meet the minimum requirements for the driver installation.

I downloaded the driver assistant software that scans the systems for Intel products and downloads the appropriate new drivers and installs them. However, with this method, after every time I download and install the driver, and then reboot immediately after this, and then come back to the software and scan the drivers AGAIN, they still say the same thing: A newer driver is available then my current one.

What the software claims I have is 10.0.10240.16390 and the newest one is 10.1.14

However my device manager seems to think otherwise:

It's the same thing for the port 6 driver and the Xeon driver. They are all already 10.1.14. However, the problem still persists. And I am not convinced that the Intel drivers are installed correctly.

So I wanted to try and solve the initial problem with the manual installation of the newest chipset driver. The newest version for Windows 10 64-bit i5-4960-K setup appears to be 15.40 at the of writing.

However as I said the installation claims that I do not meet the minimum requirements for the installation. Intel's own error page isn't all that helpful, because it just tells to check go through the list of possible compatibility issues and I have done all of that. My System page (in Finnish, but I think it's still pretty clear what it means):

Removing and re-installing both the AMD and Intel drivers in regular and in Safe Mode does not seem to work either.

Possible other fixes that I have tried are installing all the latest Win 10 updates (there aren't any at the time of writing this) and seeing if any other devices and drivers are out of date (they aren't).

My specs are:

MSI Z97 PC Mate Motherboard

Intel i5-4960K processor with 4600 Integrated HD GraphicsAsus AMD Radeon R9 270 2GB Graphics card

Windows 10 Pro 64-bit

16GB DDR3 RAM (1333 Mhz of I remember correctly)No other additional cards, two HDD's and one SSD, plus a DVD drive.

[IUman]

Hello Zhinarkos,

Thank you for joining the Intel communities.

Are you trying to install the Intel® chipset driver or the Intel® graphics driver?

If you need the Intel® chipset driver the error you get is expected. That message indicates that your computer manufacturer does not allow the installation of generic Intel driver. You will need to download the driver from MSI website or contact them for assistance.

You can get the proper drivers for your system from this MSI website:

https://www.msi.com/Motherboard/support/Z97-PC-Mate.html# down-driver https://www.msi.com/Motherboard/support/Z97-PC-Mate.html# down-driver

NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

Now, if you need the graphics driver for the integrated graphics in your processor you can download that driver here:

https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen- Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen]

Please bear in mind that some motherboards are able only to provide video through a video card when you have one installed or through the integrated graphics from the processor but not both at the same time, usually once you have a video card installed the integrated graphics from the processor automatically will be disabled, so if you want to use only the video card is not necessary to install the Intel® graphics driver, but if you do it isn't going to hurt.

I hope this can help you.

Best wishes,

Ivan

[idata]

Hi,

I'm just following on this thread to ask you if you still need our assistance or if your issue has been resolved. Thanks, Ivan

[LPulk]

I checked the MSI motherboard website for the driver and it seems that the one that they have for the integrated graphics is older than what I have now. I also checked the link you gave for the intel integrated graphics but it is the same one I have tried to install but to no avail.

I did however play around with my AMD graphics settings and after switching GPU scaling on, most of the AMD driver crashing has disappeared. It only does it after hours of doing something graphics related, so I guess I could call it good enough of a fix

I am not sure what else I could do to try and update the integrated graphics driver, but I am willing to call this matter resolved for now. Maybe in the future, when a newer driver becomes available (once Win 10 has been on the market longer) I can successfully install the newest driver through the driver update utility.

[idata]

I'm glad that this system now is working better for you, hopefully a new driver will come up that will solve more issues.

I appreciate you have replied to us and thank you for the information, however, if you have problems installing the Intel® diver you may try forcing the installation of Intel generic drivers by performing manual procedure, see here for instructions: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 &…

Best wishes,

Ivan