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630 graphics crashing Windows 10

ggb
Beginner
149 Views

When Windows 10 loads any version of the Intel HD 630 graphics driver, it crashes!

 

I have tried all I can.....

Latest Windows updates

Latest BIOS

Latest drivers from Intel

MSI Drivers

Graphics device disable/uninstall/update

 

I'm at a loss what my options are, and I’m starting to think the graphics hardware is actually faulty. I've Spoken to Microsoft and they say come here. as they suspect that it's not Microsoft related.

 

Please help.

 

My computer specs are below

 

Product Name:                 MSI GV72 7RD
OS:                           Microsoft Windows 10 Home 64-bit Ver.1709(OS build 16299.1127)
BIOS Version:                 E1799IMS.324
CPU:                          Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
Memory:                       16 GB @ 1200 MHz                               
Graphics:                     NVIDIA GeForce GTX 1050, 2048 MB
Graphics:                     Intel(R) HD Graphics 630, 0 MB
Drive:                        SSD, Sabrent, 953.87 GB
Drive:                        SSD, SanDisk SDSSDH32000G, 1863.02 GB
Network:                      Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Network:                      Intel(R) Dual Band Wireless-AC 3168
Network:                      Bluetooth Device (Personal Area Network)
Network:                      TP-Link Wireless Nano USB Adapter

  

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1 Reply
LeonWaksman
Super User
144 Views

I recommend that you should start with updating your Windows. You are running old version 1709 (dated (October 2017). Even the build is not the last for version 1709. The last build was 16299.2166, while you are still on 16299.1127. In order to update your system to the latest version 20H2, you may use Microsoft Update Tool.  Although this process is reversible, you may want to prepare full backup of your system before executing this update.

Leon

 

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