[ARC A770M] Rendering Error occurred when Ray tracing has truned on in Black Myth: Wukong

[animefans_xj]

Rendering Error occurred when Ray tracing has truned on in Black Myth: Wukong

当在【黑神话:悟空】中开启光线追踪时，渲染发生错误

Subsystem: Intel NUC12SNKi72

Memory: 16GiB DDR4 3200MHZ * 2

Intel ARC Driver version: 32.0.101.5971

你可以在此找到录制的视频

Video here: https://youtu.be/NBGOEYh7w1g

Screenshot:

[JeanetteC_Intel]

Hello animefans_xj,

请注意，我只能用英语为您提供支持。我使用了网络翻译工具来翻译此回复，因此，可能会有一些不准确的翻译。今后，我将用英文回复您。

Thank you for posting in Intel Communities.

I'll check on this and will post an update once it's available.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[animefans_xj]

No problem.

this topic is already written in english.

some text which written in chinese is just used to help chinese member read this topic more easily.

[JeanetteC_Intel]

Hello animefans_xj,

Please proceed with a clean installation of the latest Intel® Graphics Driver 32.0.101.5989 for Intel® Arc™ A-Series Graphics. If the issue persists, please proceed with the steps using Display Driver Uninstaller (DDU).

Let me know how it goes.

Best regards,

JeanetteC.

Intel® Customer Support Technician

[JeanetteC_Intel]

Hello animefans_xj,

Good day!

I'm following up to check whether you have had the chance to review our prior correspondence. If you have, kindly acknowledge receipt and do not hesitate to reach out if there are any aspects you'd like to discuss or require further explanation on.

Best regards,

Jeanette C.

Intel® Customer Support Technician

[JeanetteC_Intel · Accepted solution]

Hello animefans_xj,

As I have not heard from you for the past few days, I will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician

[animefans_xj]

Today, I tested 101.6078 driver , and look likes the issues has been worked out. Tks.