ARC B580显卡安装错误，错误代码1001

[rocyang]

ARC B580显卡安装错误，错误代码1001，无法更新

[KennethB_Intel]

Hello rocyang,

Thank you for reaching out to Intel Community Forum. I understand you are experiencing an installation error with Intel® Arc B580 graphics card, showing error code 1001 and unable to update.

Could you please provide the following details to help us troubleshoot?

• Have you tried using another browser?
• Have you tried reinstalling the Intel Driver & Support Assistant?
• Have you tried clearing the cache and cookies of your browser?

We will wait for your response so we can assist further.

Thank you,

Best regards,

Kenneth B.

Intel Customer Support Technician

[RandyT_Intel]

Hello rocyang,

I'm following up to see if you've had a chance to review the information and requested details from my colleague previous post. Please let me know so I can determine the best next steps. 

Looking forward to your update. 

Best regards, 

Randy T. 

Intel Customer Support Technician 

[RandyT_Intel]

Hello rocyang,

Since I haven't heard back from you, I will be closing this thread. 

If you need further assistance, please submit a new thread or post a new issue in our community. 

Thank you. 

Best regards, 

Randy T. 

Intel Customer Support Technician