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Action needed before updating to Windows® 10 October 2018 Update (version 1809)

Windows® 10 October 2018 Update may be blocked due to issues seen with Intel® Display Audio Driver versions through that may result in excessive processor demand and reduced battery life. A fix for these issues is already included in Intel® Display Audio Driver version, which is bundled with Intel® Graphics Driver version and newer. Intel strongly recommends that all users with 6th Generation (codenamed Skylake) or newer processors confirm that Intel® Graphics Driver version or newer is installed on their computers before attempting to update to Windows® 10 October 2018 Update.

Refer to the article how to Identify the Intel® Graphics Driver that is installed on your computer

Note: Intel supplies generic versions of Graphics drivers for general purposes. However, most computer manufacturers incorporate customizations or make other changes to the Intel Graphics Driver software to optimize performance for their systems. We recommend that you check first with your computer manufacturer and use the driver software that they provide. Intel provides a list of links to the driver update pages of many computer manufacturers here.

If you need additional assistance, contact Intel Customer Support.

How to Identify Intel® Display Audio Driver Version

Even though the Intel® Display Audio Driver comes bundled with the Intel® Graphics Driver, you can still identify the Intel® Display Audio Driver version that is installed on your computer with the following steps:

1. Right-click on the Windows Start button.

2. Click on 'Device Manager'.

3. Click on 'Sound, video and game controllers'.

4. Right-click on 'Intel(R) Display Audio' and select Properties.

5. Click on the 'Driver' tab.

If the version showing in this screen is through then you need to update the Intel® Graphics Driver version to version or newer so you get version

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