hello, I am photographer and to fit recent photoshop applications, i recently purchased a NUC with radeon rx vega m gh graphic card and i have a problem in photoshop : oil painting filter is greyed and it seems correlated to Open CL not available on my card. i wanted to update driver but latest one is 2018 ! please help
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Tell us the model number of your NUC, and the version of Windows 10.
Doc
hello,
Product code : BOXNUC8i7HVK2
regulatory model : NUC8HV
Date of Manufacture : 02/2019
win10 : photoshop system info says (see attachment) :
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.329
graphic card : photoshop says :
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4095
glgpu[0].GLName="Radeon RX Vega M GH Graphics"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="25.20.15006.9"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Radeon RX Vega M GH Graphics"
known problem for oil filter :
https://helpx.adobe.com/photoshop/kb/oil-paint-greyed-out.html
best regards
marc
Leon
Thank you very much for your help. strange Intel website, during the analysis of my machine, still provides 2018 drivers...
I am not IT guy.
is adrenalin safe to install ? download and run ? is it a bios update like the one i did after intel lists the updates or software update ?
How do we remove a driver in win10 ? "peripheral manager>choose radeon, driver tab, uninstall" ? do we need adrenalin first to do that ?
marc
Hi Marc,
Leon
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