Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
All support for Intel NUC 7 - 13 systems has transitioned to ASUS. Read latest update.
20327 Discussions

Arc A770 16gb Driver .exe not install . Error

Muramasa82
Beginner
605 Views

Greetings. I try to install the gfx_win_101.4091.exe driver exe file and when I double click it gives me this error in the attached photo. To proceed with the installation I had to download the.zip variant and install the drivers manually and then the Arc control panel. Now everything works correctly but< I would like to solve it in the future for the most comfortable installation. It's frustrating to do everything manually every time. PS I tried all the beta and official driver versions but nothing.... always same error My configuration :

CPU AMD RYZEN 5 5600X

Motherboard : Gigabyte B450 itx

Ram :32gb 3600mhz

GPU : Intel arc a770 16gb

Nvme 2tb

IMG-20230222-WA0008.jpeg

Labels (1)
0 Kudos
1 Reply
Jean_Intel
Moderator
524 Views

Hello Muramasa82,

 

Thank you for posting on the Intel️® communities. 

 

We understand you have opened an email support case with us, and your issue is now solved. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel.

 

Best regards,

Jean O. 

Intel Customer Support Technician


0 Kudos
Reply