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ArmA 3: DXGI_ERROR_DEVICE_REMOVED seems driver related

ICust27
Novice
26,368 Views

Hello,

Ever since ArmA 3 was released as an alpha back in March, it plagued me (and quite a few others) with these apparently random DirectX 11 crashes (either freezing or CTD):

"D3D Error - DXGI_ERROR_DEVICE_REMOVED"

"Display Driver Stopped Responding and has recovered."

A few days ago I, acting on a hunch, installed an old driver (15.28.7.64.2867) from October(?) 2012 and was able to play the game without any crashes in area's/maps that were unplayable before.

Working my way up (I have some, but not all drivers released) I found that the drivers up to 9.17.10.2932 (December 2012) perform flawlessly, while 9.18.10.3071 (March 2013) and later tend to suffer from this issue.

So while installing the latest drivers is recommended as a starting point for every glitch, in this case it is not going to get you anywhere: it seems that every iteration has inherited a flaw that was introduced somewhere during that period (December 2012 - March 2013).

I hope this in some way helps you to tackle this issue, and allows me to have my graphics driver up to date in the near future...

These 'tests' were performed, ceteris paribus, on this machine:

Intel i7-3770K@3500|3900 (HD 4000@1150)

MSi Z77A-GD65 (UEFI: 10.11ß)

32GB Corsair Vengeance@1600

Windows 8.1_x64

All drivers were up to date.

92 Replies
RShma
Beginner
2,395 Views

That's a shame.

I'll try on my computer later.

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EstebanA_C_Intel
Employee
2,395 Views

Have you peers reported this behavior to the developers of the game? Some additional troubleshooting or settings changes could be available from their end.

Regards,

Esteban C

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Bryce__Intel
Employee
2,395 Views

I'm targeting these fixes for our next release for 1st or 2nd week of June. Currently 1st week is looking good.

  • 1080i DX11 flicker - Windows issue workaround - /thread/51304 5554898 Forced 1080i in some DX11 games is causing screen flicker.
  • ARMA3 D3D Error, dxgi_error_device_removed - Game issue workaround - /thread/46821 ArmA 3: DXGI_ERROR_DEVICE_REMOVED seems driver related
  • Scaling bug, Windows 10 black boarder in games - Windows workaround - /thread/77746 8159769 [SCALING BUG] Windows 10 / Intel HD Graphics 4600 - Impossible to get rid of 'Black Borders' problem - Stuck at 'Constrain proportions'
EstebanA_C_Intel
Employee
2,395 Views

Thank you, Bryce, for letting us know about this.

Regards,

Esteban C

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lkoch
Beginner
2,395 Views

hola

tengo el mismo problema con problema con el arma 3, lei todo el foro con la esperanza de encontrar una solución al final pero no. 3 años y el problema a un persiste. hay alguna nueva novedad ?

Una de las soluciones podría ser volver al windows 8, hasta que salgan nuevos drivers ?

 

 

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EstebanA_C_Intel
Employee
2,395 Views

Otros usuarios han reportado controladores (drivers) anteriores han dado un rendimiento mejor con el juego.

Para encontrar controladores anteriores puede buscar Intel HD Graphics en https://downloadcenter.intel.com/ buscar el ultimo, en la pagina de descarga, los controladores anteriores estan denotados como "Other Versions"

Luego de eso, el compañero Bryce@intel ha indicado esto esta siento tratado por su equipo para ser arreglado, el "fix" puede estar presente en futuros lanzamientos del controlador.

Saludos,

Esteban C

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GWarr
Beginner
2,395 Views

Hi there,

Sorry for bringing this up again.

I see a WA has been introduced in the latest Intel HD Graphics drivers for 4th Generation Intel Processors, would it be able to release one for 3rd Generation Intel Processors?

Best regards.

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TBose1
Beginner
2,395 Views

I was hoping for release for HD4000 TBH. It's a bit disappointing.

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EstebanA_C_Intel
Employee
2,395 Views

I'm sorry to be the guy with bad news, but Intel is not planning to release new drivers for this platform as of now.

If any additional or new inquiries are present, feel free to contact the Intel Communities back.

Regards,

Esteban C

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