Hi Ravikumar_B_Intel,
Thank you for posting in the Community.
To assist you more effectively, could you please provide some additional information?
- Are you reporting this issue on behalf of another customer, or are you experiencing this issue personally? This will help us tailor our support accordingly.
- Could you let us know where you obtained the game? This can help us understand if there might be any version-specific issues.
- Have you updated your BIOS version recently? If so, please let us know the current version. BIOS updates can sometimes impact graphics performance specially on the MSI claw system.
- Have you tried any other troubleshooting steps besides reverting the graphics driver? Knowing what you've already attempted will help us avoid repeating steps and focus on new solutions.
- If possible, could you provide a photo or video of the issue? Visuals can help us better understand the problem and identify potential solutions.
- Have you tried the latest driver 32.0.101.6647? Let me know if the issue still persists in this version. Here's the link for reference: Intel® Arc™ & Iris® Xe Graphics - Windows*
Your feedback will be invaluable in helping us resolve the issue. Please feel free to reach out with any additional information or questions you might have.
Best regards,
Dean R.
Intel Customer Support Technician
