As of two days ago, Intel Driver and Support Assistant site no longer works.

[Cage22]

As of two days ago, Intel Driver and Support Assistant site no longer works. "Sorry, something went wrong while trying to scan." I've uninstalled/reinstalled the latest Intel DSA with reboots in between. Chrome 116.0.5845.141 (Official Build) (64-bit) and read the Troubleshooting section.

Pardon the "Select Location" board selected. I couldn't find anything relevant - not sure what you're looking for.

[Dondo]

I'm having the same problem.  It started this week.

[LeonWaksman]

Uninstall the currently installed IDSA, using IDSA Uninstaller and then reinstall IDSA.

Leon

[bratek1986]

Hi. I tried what you wrote but it still doesn't work.

[Dondo]

Same here, no help.  Could it be chrome?? I "think" this problem started for me with an update to Chrome Version 116.0.5845.141 (Official Build) (64-bit).

[Cage22 · Accepted solution]

Just found out it's the latest version of Malwarebyte's Browser Guard. Disable or uninstall Guard solves issue. MB support said they'd look into fixing in a future release.

Note: white listing or turning off Guard for Intel.com does not help. Must disable Guard extension via chrome://extensions

[Dondo]

Ha!!  I had whilelisted the IDSA web site and that didn't work, but I disabled Malwarebyte's Browser Guard extension, all fixed!  Thanks!!