Audio Graphics HP Spectre Pro x360 G2

[maisiba]

My HP Spectre Pro x360 G2 laptop with Win 11 has no audio drivers. Intel drivers assistants has "up to date" status. Installed Realtek sound drivers but in vain. Any help please, attached snapshots

[David_G_Intel]

Hello @maisiba

Thank you for posting on the Intel️® communities. The Intel DSA will only detect the drivers from Intel that do not include customizations (considered generic drivers), it's recommended that your system uses the customized drivers provided by the system manufacturer because they are modified for your specific system model. HP's website for this laptop does not seem to provide Win11 drivers so it could also be an OS compatibility issue, please contact the manufacturer to confirm if the OS is supported and to use the customized drivers.

Regards, 

David G 

Intel Customer Support Technician 

[David_G_Intel]

Were you able to check the previous post?  

Let us know if you still need assistance.    

Best regards,  

David G.  

Intel Customer Support Technician  

[David_G_Intel]

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 

Best regards,  

David G. 

Intel Customer Support Technician