Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
21389 Discussions

Audio will not play from monitor

Fcking_Chuck
Beginner
535 Views
I have installed Lubuntu 23.10 on a system using an Intel Arc A770 graphics card. After the new installation, I then noticed that I couldn't hear any sound from the speakers on my television/monitor, so I tried changing displays to see if I could fix it that way. Changing devices did not work, and I still cannot hear anything despite my PulseAudio settings appearing to be fine. I believe that the graphics card may not be transmitting an audio signal to my display properly.

Here are the system's specifications:

Operating System: Lubuntu 23.10
Mainboard: Gigabyte Z790 UD AC (rev. 1.0) (BIOS version F9d)
Processor: Intel Core i5-12600KF
Memory: Kingston Fury Beast 4800MHz DDR5 8GB × 4
Graphics Card: Sparkle Intel Arc A770 Titan OC Edition - 16GB
Solid State Drive: Western Digital WD_BLACK 1TB SN770 NVMe

Monitor: Vizio 65" 4K@120Hz (Model: E65-E1) (connected via HDMI)
Labels (1)
0 Kudos
3 Replies
Andres_Intel
Employee
502 Views

Hello Fcking_Chuck,

 

 

Thank you for posting on the Intel®️ communities. I will be more than happy to assist you. Since you are having audio issue with your Intel® Arc™ A770 Graphics to better understand the issue, please answer the following questions:


 

  

Regards,  

 

Andres P. 

Intel Customer Support Technician 


0 Kudos
Andres_Intel
Employee
472 Views

Hello Fcking_Chuck,

 

 

Were you able to run the Intel® SSU to check your system environment?   

Let us know if you still need assistance.    

  

 

Best regards,   

 

Andres P.   

Intel Customer Support Technician 


0 Kudos
Andres_Intel
Employee
439 Views

Hello Fcking_Chuck,

 

 

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.  

 

  

Best regards, 

 

Andres P. 

Intel Customer Support Technician 


0 Kudos
Reply