Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
21305 Discussions

Auto-update not possible due to scanning error

GOD420
Beginner
‎10-22-2023 01:11 PM
472 Views

Intel Driver and support assistant is supposed to auto scan the device and suggest the updates available but for my device the scanning results in "sorry, something went wrong in scan".

I have tried reinstalling/repair the app but nothing is fruitful. what can I do?

Preview file
112 KB
0 Kudos

Link Copied

1 Reply
AlHill
Super User
‎10-22-2023 03:39 PM
441 Views

Clear your browser cache.

Make sure you do not have any browser extensions causing interference.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.