B580 DCS World Heat blur artifact

[Tony99]

Using the latest DCS version as of today and the current graphic driver, DCS world is still showing a artifact when heat blur is turned on. See attached screen shot.

[JedG_Intel]

Hello Tony99,

Thank you for posting on Intel Community Forum.

I would just like to confirm if I got this correctly, by DCS do you mean Digital Combat Simulator? If so, please share the information below for me to address this properly.

1. Was this working fine before? If yes, are there any recent changes to the system?

2. Is the issue isolated to this game?

3. When heat blur is turned off, will the issue be fixed?

4. Which version of the game are you using?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards,

Jed G.

Intel Customer Support Technician

[Tony99]

HI Jed,

Yes I do mean Digital Combat Simulator.

With the current computer set up but using a Geforce GTX 970 the system ran without the heat blur issue. When I got the B580 the issue appeared. To answer the rest of your questions see below.

2. Is the issue isolated to this game? So far yes.

3. When heat blur is turned off, will the issue be fixed? True, turning the option off fixes the issue

4. Which version of the game are you using?  Just updated this morning. version 2.9.15.9509, and issue still evident

Please see SSU report

Thanks

Tony

[JedG_Intel]

Hello Tony99,

Thank you for providing all the information. To enable us to replicate this in our test laboratory, could you kindly share the precise game settings you are utilizing when running the game?

Best regards,

Jed G.

Intel Customer Support Technician

[Tony99]

Good Morning Jed,

Game updated this morning but no effect on the issue. Settings are just on high graphics. See screen shot attached

[JedG_Intel]

Hello Tony99,

I appreciate your assistance. This will be extremely helpful for the replication we will perform. I will provide an update as soon as possible.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Tony99

Upon checking, it seems that the game can be downloaded from both Steam and the DCS World website. Kindly inform me on where did you download the game so we can accurately replicate the issue.

I look forward to your response.

Best regards,

Jed G.

Intel Customer Support Technician

[Tony99]

Hi Jed,

I have the game from both sources, The issue shows up on the A10 free and A10 C versions of aircraft and the free Su 24 or Mig 29. 

Regards

Tony 

[Tony99]

Hi Jed,

The blow might help seeing the issue. On the initial loading page set the graphics to High. Then once DCS loads up, click on instant action in the top right menu. Pick a jet from the list showing up, and from the list that shows up then choose an option where the aircraft is in the air, e.g. not a cold start or takeoff option. Once the game loads you will be in the cockpit. Hit the F2 function key, which take you outside the aircraft, and you should see the heat blur effect. If for some reason it is not showing up, press the Plus key on the keyboard number pad several times and it will appear. This is needed for the Mig29 and F15 otherwise it looks like there is no problem. The same procedure can be followed for Web DCS and Steam DCS. You do not need to purchase any planes as the free jet (s) will be enough.

As a work around I set the graphics to high then turn the heat blur off. 

Hope this helps

Regards 

Tony

[JedG_Intel]

Hi Tony99,

The detailed steps on how to replicate the issue are greatly appreciated. We will ensure to review these during the replication process. Additionally, could you please confirm whether the issue occurs on both the Steam and DCS World websites? This information is necessary for us to determine if we need to acquire both games on separate digital platforms.

I look forward to your response.

Best regards,

Jed G.

Intel Customer Support Technician

[Tony99]

Jed,

The issue occurs on both the Steam and DCS world websites.

Regards

Tony

[JedG_Intel]

Hello Tony99,

This is much appreciated. We'll continue with the replication and I'll give you an update as soon as possible.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello Tony99

I'm writing to give you an update that we have successfully replicated the issue in our lab and thus this will be reported to our driver development team. I cannot provide an ETA but I'll keep you updated as soon as we have more information.

Best regards,

Jed G.

Intel Customer Support Technician