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I have a Hasee Shenzhou Ares K710C-i5 D1
Relevant Specs:
CPU: Intel Core i5 4200M with HD 4600M Graphics
Graphics: Nvidia GForce GT 750M
Unsure of type of Mobo
Boot disk: Samsung HN-500MBB / Seagate ST500LM012
OS: Windows 8 Pro 64-bit
The BSOD occurs during the installation of the new update. Has even caused my laptop to BSOD when trying to restart from the previous ones.
The BSOD code was: VIDEO_DXGKRNL_FATAL_ERROR
- Tags:
- Drivers
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Hello AvadaGreen,
This may be happening because the computer is a Hybrid Graphics system.
It is always recommendable to install the driver provided by the Computer Manufacture since it contains special features, configuration or limitations to make the system work perfectly fine.
Installing our driver can lead to missing these special features added by the Computer Manufacture. If you are having problems during the installation, try the manual driver installation. Here you have the steps:
/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542
If issue persists, please contact your Computer Manufacture.
Kevin m

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