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So
I have an acer predator Helios neo 16
My keyboard 's backlight has a issue
It was controlled by a software called Predator Sense
But now I see cannot control it with Predator Sense
I can turn off/on the lights using the keyboard shortcuts but not using Predator Sense
There was a prompt I remember it basically said, the controls of backlight are now given to Intel/windows something
How can I turn the control back to Predator Sense?
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Contact Acer and ask them.
Doc (not an Intel employee or contractor)
[If you find any Intel driver you might need, download and save it now.]

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