Battlefield 6 crash \ Trouble w DirectX

[Kevinskiy]

Hello, I encountered the following problem: when I play BF, the game crashes after a couple of minutes due to DirectX. Everything is fine in the menu, but when I play, it crashes. I tried rolling back to a couple of previous drivers, but the problem remained.


Driver: 32.0.101.8331 (latest)

Video card: Intel Arc B580
CPU: Intel Core i5 12600KF

[JeanetteC_Intel]

Hello Kevinskiy,

Thank you for posting in Intel Communities.

I understand you're experiencing crashes while playing Battlefield 6 related to DirectX issues, and that rolling back drivers hasn't resolved the problem.

To help us investigate this matter further, please check your email for a private message where we've requested additional information that could assist in troubleshooting. Please be sure to check both your inbox and spam/junk folders, as the message may have been filtered there.

Best regards,

JeanetteC.

Intel Customer Support Technician