Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
Announcements
For support on Altera products please visit the Altera Community Forums.
23272 Discussions

Black flickering balks

MDona4
Beginner
3,303 Views

Hi i have a intel 4400 and since a graphik update i cant play anymore games because of black flickering balks. I already contacted the Intel support but they did not have a answer. My problem is i have black flickering balks with the common intel settings(game is cs:go). There is a solution but this is not a good one. If i install the old driver when i bought my laptop it woks but then i just have 18 Fps. Pls help me guys.

Here are all informations you need:

# SSU Scan Information

Scan Info:

Version:"2.5.0.12"

Date:"12.22.2017"

Time:"00:00:36.3639920"

# Scanned Hardware

Computer:

BaseBoard Manufacturer:"Acer"

BIOS Mode:"UEFI"

BIOS Version/Date:"Insyde Corp. V2.01 , 09/16/2013"

CD or DVD:"Not Available"

Embedded Controller Version:"2.1"

Platform Role:"Mobile"

Processor:"Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz , GenuineIntel"

Secure Boot State:"Off"

SMBIOS Version:"2.7"

Sound Card:"High Definition Audio-Gerät"

System Manufacturer:"Acer"

System Model:"Aspire R7-572"

System SKU:"Aspire R7-572_0815_V2.01"

System Type:"x64-based PC"

- "Display"

Intel ® Graphics Driver Version:"10.18.15.4248"

- "Intel(R) HD Graphics Family"

Adapter Compatibility:"Intel Corporation"

Adapter DAC Type:"Internal"

Adapter RAM:"1,00 GB"

Availability:"Running or Full Power"

Bits Per Pixel:"32"

- "Caption":"Intel(R) HD Graphics Family"

Link:" http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+Family"

CoInstallers:"oem19.inf,iHSWM_w10,Internal,Intel(R) HD Graphics Family"

Color Table Entries:"4294967296"

Dedicated Video Memory:"Not Available"

Driver:"igdkmd64.sys"

Driver Date:"06.28.2015 05:00"

Driver Path:"C:\WINDOWS\system32\DRIVERS\igdkmd64.sys"

Driver Provider:"Intel Corporation"

Driver Version:"10.18.15.4248"

INF:"oem19.inf"

INF Section:"iHSWM_w10"

Install Date:"Not Available"

Installed Drivers:"igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"

Last Error Code:"Not Available"

Last Error Code Description:"Not Available"

Last Reset:"Not Available"

Location:"PCI bus 0, device 2, function 0"

Manufacturer:"Intel Corporation"

Microsoft DirectX* Version:"DirectX 12"

Monochrome:"No"

Number of Colors:"4294967296"

Number of Video Pages:"Not Available"

PNP Device ID:"PCI\VEN_8086&DEV_0A16&SUBSYS_08151025&REV_09\3&11583659&0&10"

Power Management Capabilities:"Not Available"

Power Management Supported:"Not Available"

Refresh Rate - Current:"60 Hz"

Refresh Rate - Maximum:"60 Hz"

Refresh Rate - Minimum:"60 Hz"

Resolution:"1920 X 1080"

Scan Mode:"Noninterlaced"

Service Name:"igfx"

Status:"OK"

Video Architecture:"VGA"

Video Memory:"Unknown"

Video Processor:"Intel(R) HD Graphics Family"

- "Memory"

Physical Memory (Available):"4,97 GB"

Physical Memory (Installed):"8 GB"

Physical Memory (Total):"7,88 GB"

- "BANK 0"

Capacity:"4 GB"

Channel:"DIMM0"

Configured Clock Speed:"1600 MHz"

Configured Voltage:"Not Available"

Data Width:"64 bits"

Form Factor:"SODIMM"

Interleave Position:"First position"

Manufacturer:"Kingston"

Maximum Voltage:"Not Available"

Memory Type:"DDR3"

Minimum Voltage:"Not Available"

Part Number:"ACR16D3LS1NGG/4G"

Serial Number:"342E689B"

Status:"Not Available"

Type:"Synchronous"

- "BANK 2"

Capacity:"4 GB"

Channel:"DIMM2"

Configured Clock Speed:"1600 MHz"

Configured Voltage:"Not Available"

Data Width:"64 bits"

Form Factor:"SODIMM"

Interleave Position:"Second position"

Manufacturer:"Kingston"

Maximum Voltage:"Not Available"

Memory Type:"DDR3"

Minimum Voltage:"Not Available"

Part Number:"ACR16D3LS1NGG/4G"

Serial Number:"332E789B"

Status:"Not Available"

Type:"Synchronous"

- "Motherboard"

Availability:"Running or Full Power"

BIOS:"V2.01, ACRSYS - 1"

Caption:"Hauptplatine"

Chipset:"Not Available"

Date:"09.15.2013 05:00"

Install Date...

0 Kudos
3 Replies
Stefan3D
Honored Contributor II
2,006 Views

Try drivers from this list, select your OS in right pulldown menu

https://downloadcenter.intel.com/de/product/97500/Grafik-f-r-vierte-Generation-der-Intel-Core-Prozessoren Downloads für Grafik für vierte Generation der Intel® Core™ Prozessoren

If you encounter an error message about validation, then install driver via "have disk method" as described at:

www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

MDona4
Beginner
2,006 Views

No i still have flickering black balks in cs:go. But thank you for your help.

0 Kudos
MDona4
Beginner
2,006 Views

I found the problem. Everyone who has the same problem try this:

Click at the first button.

Then rightclick on csgo and click the last button.

Then click the button where the check mark is and activate it. Now i have no more issuses.

I hope i can help u.

0 Kudos
Reply