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Beginner
1,304 Views

Black flickering balks

Hi i have a intel 4400 and since a graphik update i cant play anymore games because of black flickering balks. I already contacted the Intel support but they did not have a answer. My problem is i have black flickering balks with the common intel settings(game is cs:go). There is a solution but this is not a good one. If i install the old driver when i bought my laptop it woks but then i just have 18 Fps. Pls help me guys.

Here are all informations you need:

# SSU Scan Information

Scan Info:

Version:"2.5.0.12"

Date:"12.22.2017"

Time:"00:00:36.3639920"

# Scanned Hardware

Computer:

BaseBoard Manufacturer:"Acer"

BIOS Mode:"UEFI"

BIOS Version/Date:"Insyde Corp. V2.01 , 09/16/2013"

CD or DVD:"Not Available"

Embedded Controller Version:"2.1"

Platform Role:"Mobile"

Processor:"Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz , GenuineIntel"

Secure Boot State:"Off"

SMBIOS Version:"2.7"

Sound Card:"High Definition Audio-Gerät"

System Manufacturer:"Acer"

System Model:"Aspire R7-572"

System SKU:"Aspire R7-572_0815_V2.01"

System Type:"x64-based PC"

- "Display"

Intel ® Graphics Driver Version:"10.18.15.4248"

- "Intel(R) HD Graphics Family"

Adapter Compatibility:"Intel Corporation"

Adapter DAC Type:"Internal"

Adapter RAM:"1,00 GB"

Availability:"Running or Full Power"

Bits Per Pixel:"32"

- "Caption":"Intel(R) HD Graphics Family"

Link:" http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+Family"

CoInstallers:"oem19.inf,iHSWM_w10,Internal,Intel(R) HD Graphics Family"

Color Table Entries:"4294967296"

Dedicated Video Memory:"Not Available"

Driver:"igdkmd64.sys"

Driver Date:"06.28.2015 05:00"

Driver Path:"C:\WINDOWS\system32\DRIVERS\igdkmd64.sys"

Driver Provider:"Intel Corporation"

Driver Version:"10.18.15.4248"

INF:"oem19.inf"

INF Section:"iHSWM_w10"

Install Date:"Not Available"

Installed Drivers:"igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"

Last Error Code:"Not Available"

Last Error Code Description:"Not Available"

Last Reset:"Not Available"

Location:"PCI bus 0, device 2, function 0"

Manufacturer:"Intel Corporation"

Microsoft DirectX* Version:"DirectX 12"

Monochrome:"No"

Number of Colors:"4294967296"

Number of Video Pages:"Not Available"

PNP Device ID:"PCI\VEN_8086&DEV_0A16&SUBSYS_08151025&REV_09\3&11583659&0&10"

Power Management Capabilities:"Not Available"

Power Management Supported:"Not Available"

Refresh Rate - Current:"60 Hz"

Refresh Rate - Maximum:"60 Hz"

Refresh Rate - Minimum:"60 Hz"

Resolution:"1920 X 1080"

Scan Mode:"Noninterlaced"

Service Name:"igfx"

Status:"OK"

Video Architecture:"VGA"

Video Memory:"Unknown"

Video Processor:"Intel(R) HD Graphics Family"

- "Memory"

Physical Memory (Available):"4,97 GB"

Physical Memory (Installed):"8 GB"

Physical Memory (Total):"7,88 GB"

- "BANK 0"

Capacity:"4 GB"

Channel:"DIMM0"

Configured Clock Speed:"1600 MHz"

Configured Voltage:"Not Available"

Data Width:"64 bits"

Form Factor:"SODIMM"

Interleave Position:"First position"

Manufacturer:"Kingston"

Maximum Voltage:"Not Available"

Memory Type:"DDR3"

Minimum Voltage:"Not Available"

Part Number:"ACR16D3LS1NGG/4G"

Serial Number:"342E689B"

Status:"Not Available"

Type:"Synchronous"

- "BANK 2"

Capacity:"4 GB"

Channel:"DIMM2"

Configured Clock Speed:"1600 MHz"

Configured Voltage:"Not Available"

Data Width:"64 bits"

Form Factor:"SODIMM"

Interleave Position:"Second position"

Manufacturer:"Kingston"

Maximum Voltage:"Not Available"

Memory Type:"DDR3"

Minimum Voltage:"Not Available"

Part Number:"ACR16D3LS1NGG/4G"

Serial Number:"332E789B"

Status:"Not Available"

Type:"Synchronous"

- "Motherboard"

Availability:"Running or Full Power"

BIOS:"V2.01, ACRSYS - 1"

Caption:"Hauptplatine"

Chipset:"Not Available"

Date:"09.15.2013 05:00"

Install Date...

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3 Replies
Highlighted
Honored Contributor II
7 Views

Try drivers from this list, select your OS in right pulldown menu

https://downloadcenter.intel.com/de/product/97500/Grafik-f-r-vierte-Generation-der-Intel-Core-Prozes... Downloads für Grafik für vierte Generation der Intel® Core™ Prozessoren

If you encounter an error message about validation, then install driver via "have disk method" as described at:

www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

Highlighted
Beginner
7 Views

No i still have flickering black balks in cs:go. But thank you for your help.

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Highlighted
Beginner
7 Views

I found the problem. Everyone who has the same problem try this:

Click at the first button.

Then rightclick on csgo and click the last button.

Then click the button where the check mark is and activate it. Now i have no more issuses.

I hope i can help u.

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