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AnuvanshT
Beginner
153 Views

Black white dots

After installing windows 10 i updated my intel hd graphics driver from windows update screen turns black and starts flickering and black and white small dots appears all over the screen. I have tried re-installing the windows lot of time and i am getting the same problem and the laptop is not use able once i update the driver.

i have attached 2 photos below .

if someone knows what's the problem and how to fix it kindly help.

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1 Reply
AlHill
Super User
146 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

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