Blender Crashes When Rendering with Intel Arc A750 (Cycles GPU Compute)

[Zurise]

Hello Intel Support,

I’m experiencing consistent crashes when trying to render in Blender using Cycles with GPU Compute on my Intel Arc A750 GPU. The issue occurs even in a very simple scene (just a cube and a light).

When I start rendering, Blender immediately shows this message:

“Blender has stopped working. A problem has caused the program to stop functioning correctly. If you know the steps to reproduce this issue, please submit a bug report. The crash log can be found at: …”

However, rendering works completely fine when using CPU rendering in the same scene.

Here are my system details:

• GPU: Intel Arc A750

• Driver Version: 32.0.101.8132

• Blender Version: 4.5.1 LTS

• OS: [insert your Windows version, e.g., Windows 10/11 64-bit]

Could you please help me identify what might be causing this crash or suggest a stable driver version for Blender’s Cycles GPU rendering?

Thank you for your support.

Best regards,
Zurise Al mahi

[KentRusselP_Intel]

Hi Zurise,

Thank you for reaching out to the Intel Community Forum. I appreciate your message and want to assure you that I’m here to assist you with your concern. To better understand the issue and provide accurate support, could you please share the following details:

• Did you use DDU (Display Driver Uninstaller) before installing the current driver?
• Is this a fresh Blender installation, or was it upgraded from an older version?
• Does the crash happen immediately when you start rendering, or after a few seconds?
• Have you tried rendering the default startup scene (just the cube)?
• What happens if you set the render samples to 1 and the resolution to 50%?
• Does the crash occur with other render engines (e.g., Eevee, Workbench)?

Please try the following tests to help isolate the issue and let me know the results:

• Delete all objects and render an empty scene.
• Use only the default material (no custom shaders).
• Set samples to 1.
• Set resolution to 50% or lower.

Additionally, to help us better understand your system configuration and provide accurate support, we kindly request that you share the Intel® System Support Utility (SSU) logs from your device. These logs contain important details about your hardware and software environment, which are crucial for troubleshooting.

Instructions to generate SSU logs:

1. Download and run the Intel® SSU application.
2. The tool will generate a text file containing your system information.
3. Refer to this guide for detailed instructions: Help Guide for the Intel® System Support Utility.
4. Once completed, please attach the generated file to your response.

In line with this, please provide the crash dumps by following the Generate a kernel or complete crash dump 

If you have any additional questions or need further assistance, please don’t hesitate to contact us.

Best regards,

Kent Russel P.

Intel Customer Support Technician