Can someone provide me with the correct driver

[LKalm2]

I have had an issue with my Excel 2013 crashing on a daily basis. I have posted numerous times on the Microsoft forum with no luck correcting this issue. I wanted to see if perhaps my drivers needed to be updated and Toshiba suggested I contact Intel directly incase Toshiba did not have the latest drivers. I have windows 8.1 and my current driver is PCI\VEN_8086&DEV_0166&SUBSYS_FB001179&REV_09. My laptop is a Toshiba P855-S5102, with 64 bit. When I went to Intels drivers download page I think the driver suggested gave me an error so I wanted to make sure I was trying to download the correct one. Here is the error and if someone can tell e which one to download I would appreciate it.

Thanks in advance!

[ROBERT_U_Intel]

Hi Larbec7,

I would strongly recommend using the drivers from Toshiba for your system. Toshiba customizes the generic Intel HD Graphics drivers specifically for their systems. Installing a generic driver would overwrite the customizations and the system may not perform as designed. Here is the link to the Toshiba driver page: http://support.toshiba.com/support/modelHome?freeText=3574906 Satellite P855-S5102 Support | Toshiba would also recommend that you ensure that you have all Windows updates installed, including the Microsoft Office updates.

Thanks

Robert

[JVort]

thanks for the reply. I'm not sure if you caught what I mentioned above. Toshiba strongly recommended I go to lintels web site and download the latest drivers. Hmmm. I've had this issue for over a year. Microsoft says it's Toshibas issue. Toshiba says it's Microsofts issue now, Toshiba says downLoad from

INtel and Intel says download from Toshiba hmmmm. I just want to get my computer fixed