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Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Can't install Gfx driver on NUC

RAkel2
Beginner
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Hi,

I tried to install the driver you have provided but got an error message. since you have a limited types of NUCs that supported by this update I wanted to check mine, only to discover that your NUC "identifying tool" doesn't support 64bit OS and I was directed to install your "driver something utility" which also couldn't identify my laptop's NUC.

I know that I can check the NUC number on the back but I need a screwdriver which I don't have, and I shouldn't need it in the first place.

this is a total chaos from a leading company like Intel, and I've to agree with everyone else about having a small drop down menu to change the language!

however, I would like to actually do something about this silly problem, beside complaining , so here are my questions for you guys:

1. how do I identify my NUC?

2. if my NUC is not included in this updated driver you have provided, is there any other solution?

thank you

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Anonymous
Not applicable
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Hi RodAkel,

All our NUCs support 32 and 64bit operating system. Now, the model 5PGYH comes with Windows® 10 32bit already, it will be necessary to upgrade it to 64 (requires an additional license).

If you want to know the model of your NUC, I recommend you to download and run our tool Intel® System Support Utility

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility

The tool provides your system configuration.

Regards,

 

Mike C
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