Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22680 Discussions

Can't use collage display with my Alienware 17 R2 integrated display.

NRami1
Beginner
2,069 Views

Well, I'm trying to use collage display on my Alienware 17 R2 2015 (i7-4710HQ @ 2.50GHz, GTX 980M, 8GB RAM), and I am able to do it with only the two external displays. I mean, I can use extended desktop mode on the two external displays AND the laptop's display but when I try to use the Collage Display mode, the integrated display simply disappears as an option and I can only use it with the two external monitors, making the laptop's display turn off. If I disconnect any of the external displays, the Collage option disappears and I can't use it.

What can I do?

Thanks!

0 Kudos
4 Replies
Anonymous
Not applicable
1,162 Views

Alienware 17 R2 laptop has embedded graphics on the processor (Intel® HD Graphics 4600) and an external graphics card (GTX 980M).

This computer has switchable graphics, it is necessary to check with Alienware* if it is possible to use the 3 monitors using 1 of the graphics at a time.

Intel® HD 4600 graphics supports Collage display with 3 monitors even 4 monitors with a display port hub. The maximum resolution with 3 monitors in collage mode is 2560x600.

Check section 3.7, page 11

Collage Display Feature for 3rd and 4th Generation Intel® Core™ Processor Family

http://download.intel.com/support/graphics/sb/Intel_Collage_Display_Feature_Rev1.pdf http://download.intel.com/support/graphics/sb/Intel_Collage_Display_Feature_Rev1.pdf

Mike C

0 Kudos
Anonymous
Not applicable
1,162 Views

Please check the information below:

Collage Display FAQ

http://www.intel.com/support/graphics/sb/CS-034596.htm Graphics Drivers — Collage Display FAQ

Mike C

0 Kudos
AToml
Beginner
1,162 Views

HI Mike_C - i am having the same issue but mine did work across all three monitors with the laptop display as part oif the collage. the maximum resolution on my setup was 5760x 1080 and worked perfectly until i downloaded windows 10 and then intel graphics HD control panel could not see the laptop display in collage mode, and it only coudeltn see it in collage mode.

I really need help with this - my entire setup is designed to play in collage mode

The laptop is an MSI GS60 GHOST Pro - GTX 870m - Intel(R_Core(TM_ i7-4700HQ CPU @ 2.50ghz

0 Kudos
Anonymous
Not applicable
1,162 Views

Hi,

I encourage you to send your feedback about graphics issues with Windows 10 with our Graphics manager using the link below.

 

 

Re: -NEW- Intel® Iris™, Iris™ Pro, and HD Graphics Production Driver for Windows* 10 64-bit 15.40.4.64.4256

 

/message/321854# 321854 https://communities.intel.com/message/321854# 321854

 

See post # 93
0 Kudos
Reply