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Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Can you please provide more context? What specifically are you referring to in "it" and "this driver

zxc1
Beginner
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My Intel i7 4710mq black screens when installing graphics drivers. However, some graphics drivers can be used normally, but there are still dense black horizontal bars connected together on the screen.
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Jean_Intel
Employee
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Hello zxc1,

 

Thank you for posting on the Intel️® communities. 

 

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it. Maybe fellow community members have the knowledge and will jump in and help. You may also find the Discontinued Products website helpful to address your request.  

 

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued."

 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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