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Sotax6
Beginner
130 Views

Cant turn off v sync

I have an intel graphics 530 graphic card and no matter what i do in the intel settings or in the games i play. It is always on V sync. I can feel the delay on the screen and the fps is always steady and cant go further up. What can i do? 

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3 Replies
Alberto_R_Intel1
Employee
120 Views

Sotax6, Thank you for posting in the Intel® Communities Support.

 

In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Are you using a video card?

How do you know that V sync is active and causing the problem?

Was it working fine before?

Did you make any recent hardware/software changes?

When did the issue start?

Which Windows* version are you using?

This problem, does it happened with all the games or just with some of them? Please provide the names of them.

Did you check the game requirements on their official web site?

Which program are you using to check the FPS?

Are you using a web application like steam to play the games or you have them locally stored in your hard drive?

What is the version of the current Graphics driver installed in your platform?

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

A Contingent Worker at Intel

 

Alberto_R_Intel1
Employee
101 Views

Hello Sotax6, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


Alberto_R_Intel1
Employee
90 Views

Hello Sotax6, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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