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Gpdwinario2
Beginner
517 Views

Intel UHD 615 Vikings Wolves of Midgard

Hello. 

I am trying to play Vikings Wolves of Midgard on a Gpd Win 2 (m3 8100y - UHD 615) but the game has some graphic issues with shadows. This issue is supposed to be solved with some old drivers, version 15.46, but they are not compatible with my pc.

https://m.hexus.net/tech/news/graphics/108130-intel-1546-graphics-driver-packed-games-performance-up...

So, is there a way to solve this problem?

https://m.youtube.com/watch?v=-WnjjLkKNHc

0 Kudos
11 Replies
IntelSupport
Community Manager
486 Views

Hello Gpdwinario2


Thank you for posting in the Intel Community. 


·        Can you share a video of the behavior that you are having on the system?

·        I would like to gather more information about the configuration you have on the computer. Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

·        Steps to save the report:

1-     Run the utility.

2-     Click on “Scan” to get the scanned system.

3-     Once the scan is complete click on “next”.

4-     Use the “save” option, save the report to your desktop.

5-     To attach a file, you can use the option Drag and drop here or browse files to attach on the response box.



Regards,

Leonardo C.


Intel Customer Support Technician


Gpdwinario2
Beginner
481 Views

Well, I will try to do it later.

The issue is what appears on the youtube video. It could be a bit difficult to see due to the darkness but it has to do with shadows, they are flickering when the character moves.

Intel was aware of this graphic glitch and corrected it with a driver update but it was not compatible with all chipsets.

"Intel recently released its graphics driver version 15.46.02.64.4729 for Windows 10 64-bit. If you are a user of a recent PC system that relies upon Intel HD Graphics it's probably worth heading over to download the update. Please bear in mind that this graphics driver is for owners of Skylake or Kaby Lake systems only and the headline games optimisations are delivered even more specifically, to processors with Intel HD Graphics 620 or better."

"Back to games, with the first set of key issues fixed with this latest graphics driver. Intel says that DX9 games, such as Halo 2, will be improved with texture flickering bugs quashed. Many other games have had 'graphical anomalies' fixed up and those include; Guilty Gear Xrd, Fallout 4, Euro Truck Simulator 2, Guild Wars 2, Deus Ex: Mankind Divided, Vikings – Wolves of Midgard..."
Gpdwinario2
Beginner
460 Views

 
IntelSupport
Community Manager
436 Views

Hello Gpdwinario2


Thank you for your response and the details about the issue, we would like to look in the that behavior that you are having, please provide us with the following details:


·        What are the detailed steps to reproduce the issue?

·        Does the shadow issue happen at certain stages of the game? Please provide details.

·        Please fill up the Template for submitting a Graphics bug and the reports requested.


Reference link:

https://community.intel.com/t5/Graphics/IMPORTANT-Template-for-submitting-a-Graphics-bug/td-p/284523


Regards,

Leonardo C.


Intel Customer Support Technician


Gpdwinario2
Beginner
431 Views

·        What are the detailed steps to reproduce the issue?

Install the game and play it... It does not matter what graphics settings are being used.

·        Does the shadow issue happen at certain stages of the game? Please provide details.

It is always present. I´ve played about 1 hour of the game, entering a building at the begining is very noticeable. It is also noticeable looking at the footprints that leaves the character on the snow.

In this video it is happening. At minute 1:45 it is very noticeable (footprints):

https://www.youtube.com/watch?v=1iH9-IdgfZs

It is present in this video too, at 0:55 onwards:

https://www.youtube.com/watch?v=-WnjjLkKNHc

In this video it is not present (13:15):

https://www.youtube.com/watch?v=4B50wjCtcLM&list=PLPobBTnMC65WDuaYcKZPB7MCGGw_Mnto-

 

I don´t mean to be rude but, is it crucial to fill up that form?

I´ve already sent the Intel SSU file.

 

 

 

IntelSupport
Community Manager
401 Views

Hello Gpdwinario2


Thank you for your response, allow me to look into the videos and the behavior that you are having.


Regards,

Leonardo C.


Intel Customer Support Technician


Gpdwinario2
Beginner
396 Views

Thank you, I would appreciate very much to be able to play this game properly.
If there is a solution I will post it on GPD's forum to help others.
IntelSupport
Community Manager
363 Views

Hello Gpdwinario2


Thank you for waiting.


We have been looking into your case details, and we notice that the game Vikings Wolves of Midgard requires DirectX 11 and the operating systems (OS) use DirectX 12, this could be causing the artifacts (shadow) while gaming. Please ty the steps on Running Older PC Games on Windows® 10 and Intel® HD/UHD Graphics and let me know the outcome.


Reference link:

Vikings Wolves of Midgard:

https://www.game-debate.com/games/index.php?g_id=28244&game=Vikings%20-%20Wolves%20of%20Midgard


Running Older PC Games on Windows® 10 and Intel® HD/UHD Graphics

https://www.intel.com/content/www/us/en/support/articles/000030981/graphics.html


Please be aware that the content on that site is not controlled by Intel®. This information is offered for your convenience and should not be viewed as an endorsement by Intel® for the merchants or services offered there.


Regards,

Leonardo C.


Intel Customer Support Technician


Gpdwinario2
Beginner
349 Views

Thank you.

Well, I've played older games than this on this same machine and never had any problem but I'll try your suggestions.

Attached is the form you asked me to fill in.
IntelSupport
Community Manager
343 Views

Hello Gpdwinario2


Have you been able to test the steps provided?


Regards,

Leonardo C.


Intel Customer Support Technician


IntelSupport
Community Manager
325 Views

Hello Gpdwinario2


We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.


Regards,

Leonardo C.


Intel Customer Support Technician


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