Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Charging and overheating issue after update driver

Alfin
ビギナー
1,310件の閲覧回数

Hi, I just updated my Intel Graphics driver. I found a problem with the charging issue; when I plugged in my charger, the laptop was detected as in sleep mode (indicated by the keyboard light turning on as sleep mode), resulting in the GPU and CPU fans not spinning, and several times my laptop shut down suddenly due to overheating. Is there any solution for this problem? Or should I wait for the next update?

 

Thank you.

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1 解決策
AlHill
スーパーユーザー
1,305件の閲覧回数

You should contact the laptop manufacturer for assistance in updating their BIOS.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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AlHill
スーパーユーザー
1,306件の閲覧回数

You should contact the laptop manufacturer for assistance in updating their BIOS.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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