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Community Manager
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Chipset not working for Games

Hello all,

After a good long while, i would say 2 years i have finally got my internet sorted on this computer. I still played games on here but never used the internet, that was down to my laptop usually. I recently got the internet fixed and this lead to my computer updating its self via windows update, 158 updates!

Now after all these updates had been installed i tried playing flight simulator X and other guys of such, but my pc wont let me, tells me they is a problem with the graphics card. I shall attach a screen shot below of what it says...

http://i1359.photobucket.com/albums/q795/jonezi09/flightsimnotworking_zps90dcd46d.jpg http://i1359.photobucket.com/albums/q795/jonezi09/flightsimnotworking_zps90dcd46d.jpg

I have googled this about a thousand times and still no solution, i will apply my graphic details below so you can all have a look ...

http://i1359.photobucket.com/albums/q795/jonezi09/flightsimnotworking1_zps0e559a6f.jpg http://i1359.photobucket.com/albums/q795/jonezi09/flightsimnotworking1_zps0e559a6f.jpg

System Information: http://i1359.photobucket.com/albums/q795/jonezi09/flightsimnotworking4_zps43257665.jpg http://i1359.photobucket.com/albums/q795/jonezi09/flightsimnotworking4_zps43257665.jpg

Funny enough i just did the windows experience index test and you can see below before and after

Before: http://i1359.photobucket.com/albums/q795/jonezi09/flightsimnotworking2_zpsc63292ee.jpg http://i1359.photobucket.com/albums/q795/jonezi09/flightsimnotworking2_zpsc63292ee.jpg

After: http://i1359.photobucket.com/albums/q795/jonezi09/flightsimnotworking3_zpsd41cf366.jpg http://i1359.photobucket.com/albums/q795/jonezi09/flightsimnotworking3_zpsd41cf366.jpg

Someone please help

Thank you

Danny

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Hi Danny. Can you post the full length of your dxdiag information here please? Just copy & paste it here and I'll take a look.

Thanks,

-Nic

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Community Manager
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Hi Nic,

Many thanks for taking your time to help me, i shall paste the information below ...

------------------

 

System Information

 

------------------

 

Time of this report: 1/8/2013, 17:23:55

 

Machine name: DANNY-PC

 

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)

 

Language: English (Regional Setting: English)

 

System Manufacturer: OEM

 

System Model: OEM

 

BIOS: Phoenix - AwardBIOS v6.00PG

 

Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz (4 CPUs), ~2.5GHz

 

Memory: 4096MB RAM

 

Available OS Memory: 4086MB RAM

 

Page File: 2160MB used, 6008MB available

 

Windows Dir: C:\windows

 

DirectX Version: DirectX 11

 

DX Setup Parameters: Not found

 

User DPI Setting: 96 DPI (100 percent)

 

System DPI Setting: 96 DPI (100 percent)

 

DWM DPI Scaling: Disabled

 

DxDiag Version: 6.01.7601.17514 32bit Unicode

------------

 

DxDiag Notes

 

------------

 

Display Tab 1: No problems found.

 

Sound Tab 1: No problems found.

 

Sound Tab 2: No problems found.

 

Input Tab: No problems found.

--------------------

 

DirectX Debug Levels

 

--------------------

 

Direct3D: 0/4 (retail)

 

DirectDraw: 0/4 (retail)

 

DirectInput: 0/5 (retail)

 

DirectMusic: 0/5 (retail)

 

DirectPlay: 0/9 (retail)

 

DirectSound: 0/5 (retail)

 

DirectShow: 0/6 (retail)

---------------

 

Display Devices

 

---------------

 

Card name: Intel(R) G33/G31 Express Chipset Family

 

Manufacturer: Intel Corporation

 

Chip type: Intel(R) GMA 3100

 

DAC type: Internal

 

Device Key: Enum\PCI\VEN_8086&DEV_29C2&SUBSYS_0DF7105B&REV_10

 

Display Memory: 256 MB

 

Dedicated Memory: 0 MB

 

Shared Memory: 256 MB

 

Current Mode: 1360 x 768 (32 bit) (60Hz)

 

Monitor Name: Generic PnP Monitor

 

Monitor Model: SyncMaster

 

Monitor Id: SAM0598

 

Native Mode: 1360 x 768(p) (60.015Hz)

 

Output Type: HD15

 

Driver Name: igdumd64.dll,igdumdx32

 

Driver File Version: 8.14.0010.1930 (English)

 

Driver Version: 8.15.10.1930

 

DDI Version: 9Ex

 

Driver Model: WDDM 1.0

 

Driver Attributes: Final Retail

 

Driver Date/Size: 9/23/2009 19:22:58, 5472256 bytes

 

WHQL Logo'd: Yes

 

WHQL Date Stamp:

 

Device Identifier: {D7B78E66-6A82-11CF-6174-FD2DB1C2C535}

 

Vendor ID: 0x8086

 

Device ID: 0x29C2

 

SubSys ID: 0x0DF7105B

 

Revision ID: 0x0010

 

Driver Strong Name: oem14.inf:Intel.Mfg.NTamd64:iBLB0:8.15.10.1930:pci\ven_8086&dev_29c2

 

Rank Of Driver: 00F42001

 

Video Accel: ModeMPEG2_A ModeMPEG2_C

 

Deinterlace Caps: {AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

 

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

 

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

 

{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

 

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

 

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

 

{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

 

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

 

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

 

{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

 

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

 

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

 

{AEDC1D5D-8546-440E-AAB2-B69FA725AF82}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_FieldAdaptive

 

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

 

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB Video...
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Who is your system manufacturer and what is the model? If it's a self-built system, what is the make/model of your motherboard?

Thanks,

-Nic

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Community Manager
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Its a Zoomstorm, no idea what model it is because it doesnt say. I found out what the motherboard is and it says OEM on both system manufacturer and system model.

Thanks

Danny

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OEM means "Original Equipment Manufacturer". It's another way of saying "this system is from Dell*, or HP*, or Toshiba*, etc etc". Zoomstorm is not pulling up anything either... Can you contact the company you purchased your system from, and see if they can provide this information?

Thank you,

-Nic

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