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Community Manager
1,366 Views

Intel HD 4000 after update the driver

hi

After i updated the newest HD 4000 driver , it seems it was getting more worse than the basic driver.

I have played league of legends and the fps keep droping all the time and not stable after update the newest driver .

Also , as i know the newest driver is fixed league of legends about the screen problem , but i have go in the game and check it and the problem still in here.

please contract me if you have any information about this

Regard

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4 Replies
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Valued Contributor III
8 Views

Hello,

Could you please copy-paste the graphics report generated within the Intel® Graphics User Interface. For information on how to retrieve this report, please visit the following page:

http://www.intel.com/support/graphics/sb/cs-009476.htm http://www.intel.com/support/graphics/sb/cs-009476.htm

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Community Manager
8 Views

i have down grade to 9.17.10.2867 now...because 9.17.10.2875 is not stable.

Intel(R) HD Graphics 4000

Report Date: 12/30/2012

Report Time[hh:mm:ss]: 11:20:04

Driver Version: 9.17.10.2867

Operating System: Windows 7 Service Pack 1(6.1.7601)

Default Language: Chinese (Traditional, Hong Kong S.A.R.)

DirectX* Version: 11.0

Physical Memory: 7877 MB

Minimum Graphics Memory: 256 MB

Maximum Graphics Memory: 1760 MB

Graphics Memory in Use: 186 MB

Processor: Intel64 Family 6 Model 58 Stepping 9

Processor Speed: 3400 MHz

Vendor ID: 8086

Device ID: 0162

Device Revision: 09

* Processor Graphics Information *

Processor Graphics in Use: Intel(R) HD Graphics 4000

Video BIOS: 2132.0

Current Graphics Mode: 1920 by 1080

* Devices Connected to the Graphics Accelerator *

Active Digital Displays: 1

* Digital Display *

Monitor Name: 一般 PnP 監視器

Display Type: Digital

Gamma Value: 2.2

DDC2 Protocol: Supported

Maximum Image Size:

Horizontal: 20.08 inches

Vertical: 11.42 inches

Monitor Supported Modes:

640 by 480 (60 Hz)

800 by 600 (60 Hz)

1024 by 768 (60 Hz)

1152 by 864 (60 Hz)

1280 by 960 (60 Hz)

1280 by 1024 (60 Hz)

1680 by 1050 (60 Hz)

1920 by 1080 (60 Hz)

Display Power Management Support:

Standby Mode: Supported

Suspend Mode: Supported

Active Off Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 1E 6D 0C 58 7C C5 04 00

05 15 01 03 80 33 1D 78 EA 32 65 A2 55 4D A0 26

11 50 54 21 08 00 71 40 81 80 81 40 B3 00 01 01

01 01 01 01 01 01 02 3A 80 18 71 38 2D 40 58 2C

45 00 FE 22 11 00 00 1E 00 00 00 FD 00 38 4B 1E

53 0F 00 0A 20 20 20 20 20 20 00 00 00 FC 00 49

50 53 32 33 36 20 20 20 20 20 20 20 00 00 00 FF

00 31 30 35 4E 44 45 5A 39 36 37 30 30 0A 00 D0

* Other names and brands are the property of their respective owners. *

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Valued Contributor III
8 Views

Hello,

A new driver (15.28.12.2932(9.17.10.2932)) has been released.

Could you please try it and confirm if this issue persists?

The drivers are posted at:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Deskto... http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&ProductLine=Deskto...

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Community Manager
8 Views

i have already setup the new driver

about the video issue persists !

i would like to tell more about information about the video issue. One of the HD4000 User said that if you watch a youtube in the LOL , when you switch 240p it was fine, if you switch to 360p/480/720 ,it can not show out anything just like the # 1 post that picture.

It seems the fps problem it is better than 9.17.10.2867 and more stable . Because my game setting i set the config is everything to be LOW*

Please contract me if you have any new information about the driver !

regard

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