Command and conquer 3, hd 4600

[JGonz25]

I tried to run the game today and it gave me the "exception in exception handler" error. I tried "updating" the intel driver and it worked once, I closed the game and a few hours later I tried to play it again and the same error appeared. I updated to the latest driver but no change...

Any ideas?

Attached is my system specs saved from the HD graphics control pannel

[idata]

Thank you for sharing that information, jfazz1023.

I will check if we have the game available in order to perform tests from our end.As soon as I get an outcome, I will let you know.Regards,Esteban C

[idata]

Hello, Cu3rvo and peers:

I would like to inform this has been replicated on our side.

It has been reported and is under investigation as of now.

Further fixes are to be posted here: /thread/105303 https://communities.intel.com/thread/105303

Please keep that thread handy.

Regards,Esteban C

[idata]

Hello, Cu3rvo :

I just wanted to let you know that we are currently working on this issue.

As soon as an update is available, I will let you know 🙂

Regards,

Esteban C

[JHeim]

Hi Esteban,

Any potential workarounds until a fix is available?

I'm also running Intel HD5500.

Cheers

Johnny

[idata]

Hi,

The issue is being handled by out graphics team at the moment, at the moment, there is not fix or workaround available that we know of.If peers have found a workaround that works, I invite them to share it in the meantime Intel deals with this matter 🙂Regards,Esteban C

[idata]

Hello Cu3rvo ,

Have you tested the driver Beta 15.40.xx.4530?

https://downloadcenter.intel.com/download/26305/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26305/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

Please let me know how it goes.

Regards,Esteban C

[idata]

Hello Cu3rvo ,

Just wanted to check if you have used the latest beta driver available in order to get feedback on how the system behaves with the driver mentioned.

Beta 15.40.xx.4530: https://downloadcenter.intel.com/download/26305/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26305/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

Please let me know.

Regards,Esteban C

[JFazz1]

Downloaded that driver and it wont install on my computer

[idata]

Hello jfazz1023,

Please try it with the following steps:1. Access the device manager and look for display adapters2. Right click and uninstall the driver, make sure to select "Delete the driver software for this device"3. Download the driver https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40- Download Intel® Beta Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40] 4. Open this link: for Windows 10/8: http://intel.ly/1PdmvLd http://intel.ly/1PdmvLd or Windows 7*: http://intel.ly/25JPVYX http://intel.ly/25JPVYX5. Disconnect the system from the internet and proceed with steps in the guide above (step# 4)Regards,Esteban C

[SGlei1]

Hi Esteban C,

I have the same issue with Intel HD graphics running Windows 10 32-bit - is there a 32-bit version of the new driver (Beta 15.40.xx.4530) that seems to be working for some people that I can try?

Thank you!

Steve G

[idata]

Please bear in mind the Intel® HD graphics 4600 supports Windows® 10 64 bit only.

See the list of supported operating system here: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.htmlAllan.

[SGlei1]

Hi Allan,

Sorry, I wasn't clear. I have a Nextbook Flexx 11.6A with Intel Atom x5-Z8300 processor and Intel HD graphics - not the 4600. But I am having the same issue with Command and Conquer so was hoping that there is an updated version of the 32 bit driver for my graphics card which will resolve the issue for me?

Thanks,

Steve

[idata]

Hello SteveG001,

This processor is from the Cherry Trail family code name.

The latest driver for this family is this one: https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355 https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355

You can try it out

Regards,Esteban C

[SGlei1]

Hi Esteban,

i have tried that that driver but it didn't resolve the issue. Any other suggestions?

Thanks,

Steve

[idata]

Hello SteveG001,

There is a chance of getting a fix for this, my recommendation is to keep the download center handy to find possible newer drivers.

There is no ETA as of now.

Regards,

Esteban C

[AChew]

Just letting you know, downloading the beta version of the intel graphics driver fixed the problem. THANKS!

[idata]

Thank you for the feedback provided, PunjabDelights

It is great to hear the beta driver worked for you!

Would you mind to let us know which is the version of the driver that worked for you?

Regards,

Esteban C

[gbram]

hi i have hp pavilion laptop, running intel iris 6100 graphics, can not get c&c tw3 to play from origin or original disk, exception in exception handler!!! is there a fix for this??

[gbram]

hi i have hp pavilion laptop, running intel iris 6100 graphics, can not get c&c tw3 to play from origin or original disk, exception in exception handler!!! is there a fix for this?

[idata]

Hello bramy

Please create a new thread with the following information:

/thread/77761 https://communities.intel.com/thread/77761

Thanks,

Esteban C