Computing Improvement Program Uninstall failed because cant find WIN_DCA_2.4.0.10888_sursvc_qh.msi

[OlderThan]

I need a Intel CIP installation:WIN_DCA_2.4.0.10888_sursvc_qh.msi.

The latest intel DSA (Ver 25.2.15.9)includes Intel Computing Improvement Program (Ver 2.4.0.10994).Intel-Driver-and-Support-Assistant-Installer.exe will auto install latest Intel CIP In the final stages of installation.

However, since I already have an older version of Intel CIP (Ver 2.4.0.10888) installed on my computer,the Installer is trying to uninstall the old version of Intel CIP by calling the older version installation file(WIN_DCA_2.4.0.10888_sursvc_qh.msi).

Due to unknown reasons, the installer cannot find this installation file, and therefore cannot uninstall the old version of intel cip, so the new version of CIP (Ver 2.4.0.10994) cannot be installed, the installation process will be stuck here, and the installer cannot be successfully finished.

In order to solve this problem, I need this old version of Intel DSA or Intel CIP installation file,or WIN_DCA_2.4.0.10888_sursvc_qh.msi,to uninstall the old version of CIP first.

Unfortunately, Intel's official website does not provide downloads for older versions of the software, I didn't find these installation packages, and even the download option on the download page of Intel CIP will jump to the Error page.

[AlphaTop89 · Accepted solution]

hmmm... it appears that the root cause is the missing installation file for the previous version of CIP WIN_DCA_2.4.0.10888_sursvc_qh.msi, which is required by the DSA to properly remove the older version before installing the latest one. As you said, the absence of this file is preventing the upgrade and causing the installer to stall.

In my view, Intel does not publicly provide legacy versions of CIP or older .msi installers, which limits the ability to directly retrieve the file in question.

Try Clean Uninstallation Using Third-Party Tool. Utilize a trusted third-party uninstaller ( Revo Uninstaller, Geek Uninstaller, or IObit Uninstaller) to completely remove the Intel CIP from your system. These tools can often detect and remove orphaned registry entries and leftover files that standard uninstallers miss.Manual Registry Cleanup (just a Advanced Users) Open the Registry Editor (regedit.exe), Navigate to the following path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall, Search for entries related to Intel Computing Improvement Program or version 2.4.0.10888. Export a backup of the registry first, then carefully delete the identified entries to remove the uninstallation dependency.

⚠️ Please proceed with caution. Editing the registry carries inherent risk if done incorrectly. We recommend this step only if you’re comfortable making system-level changes or under IT supervision.

...hope this helps

-Alpha

=(NewGen)=

[OlderThan]

Here is the method I have used, successfully solved the problem, using the inspection tool provided by Microsoft MicrosoftProgram_Install_and_Uninstall