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22766 Discussions

Control Panel missing + features lowered

Ender1
Beginner
‎08-09-2021 10:22 PM
644 Views

When I first got this laptop i had the intel uhd 630 version 23.2 or something, i had the graphics control panel which even let me enter custom resolutions without any issue. I updated to 27.20 and the control panel went missing, apparently this happened with almost everyone. I downloaded the graphics control panel from microsoft store and it said that i CANNOT enter custom resolutions, i would like to know why it says that even though the graphics card is more updated now, they just disabled a cool feature.

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AndrewG_Intel
Employee
‎08-13-2021 08:58 AM
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Hello @Ender1

Thank you for posting on the Intel® communities.


We understand you have opened a chat support ticket with us and we will continue to help you through that channel now. We will therefore close this community case. Thank you.


Best regards,

Andrew G.

Intel Customer Support Technician


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